Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

June 24, 2020

Have been using the app for a while. I had some issues that I needed to address and Rony was great at walking me through and getting everything back up to speed.

Benchmark FR
United States
Over 2 years using the app
January 27, 2014

Conditional options require an monthly $ upgrade. And installation is tricky, but Bold Apps offers the service (for a fee). The customer service has been top notch.

KAIZENSPEED | KStuned.com | Honda H22 | International Shipping
United States
14 days using the app
May 10, 2014

Great app, made my life so much easier when it comes to organize and make variances of my products and apply them to many products at one time. Thank you Bold Apps!.

American Loopers
United States
5 days using the app
Edited August 29, 2018

As usual, Cody and team has been efficient in attending to my requests, Thumbs up for the great effort. It gives me a peace of mind knowing that it is in good hands,

Love For Fabric
Singapore
About 2 months using the app
May 30, 2019

Thanks To Rushi! she helped to set up a new option. (Wonderful) this app is very good customization features to make better shopping experience for all our customers.

EndoGear
United States
21 days using the app
Shop Circle replied June 4, 2019

Hi there, thank you so much for the positive review! Happy to hear Rushit was able to help. It's always nice being able to receive quick chat support. If you need anything don't hesitate to jump back onto chat or email us. :)

April 14, 2020

I'm using the App for the first time and I was sooo confused but Vighnesh with the chat support was very helpful and got me going in about 10 minutes! Great service!

Urban Verbiage
United States
About 8 hours using the app
September 20, 2019

Nirav, Laurel & the whole team are always very quick to respond to our requests and the app works perfectly with every theme we have used. I would highly recommend it.

Sip Whiskey
United States
5 months using the app
Shop Circle replied September 23, 2019

Thanks so much for the review; we're glad to hear that our customer service team was able to get everything working properly on your theme, and respond in a timely manner!

We really appreciate the recommendation. :-) You have a great selection of spirits, by the way.

Edited April 11, 2023

These product options help us offer a more customized item to our customers. As far as customer support, Deelen was super quick and helpful fixing a code issue. Thanks!

Martha & Ash
United States
Over 9 years using the app
April 21, 2016

Tech support (MC and Adele) was awesome in fixing our problem with invoicing and kept at it till the problem was solved. Thanks MC and Adele for all your diligent work!!

Southwest Emblem
United States
About 1 month using the app
December 13, 2018

Bold helped us install and configure the product. It works great and the customer service was responsive and met our needs. Great job BOLD and Alexa in Merchant Success!

Sacramento Republic FC Shop
United States
2 days using the app