Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

April 8, 2020

Incredibly useful app that runs circles around the integrated Shopify variants / recommended accessories.

Plus, Bold has the best customer support in all of Shopifyland.

Ss Brewtech
United States
About 2 years using the app
Edited June 15, 2023

Deelen was very helpful and prompt when it came to helping me sync my products with the app. I felt like I was in good hands when it came to using the app with my store.

Personal Touch Marketing & Manufacturing
United States
Over 4 years using the app
Edited April 30, 2024

The customer support is great! I was stumped about a problem I was having with an option set and Ahmed Piric was able to go in and fix it within a few days. Very helpful!

SCS Interiors
United States
About 6 years using the app
December 6, 2016

Fantastic app!! The support team is great! I needed a few changes and they were quick to reply and more than willing to help. The options are endless. Highly recommended!

Jardin Flowers
United States
6 days using the app
July 13, 2017

Have been using this app for over a year now and it has been easy to setup and stable to use. Great for lots of products that need options for customer to select. Love it!

Yumo Pro Shop
Canada
Over 2 years using the app
Edited September 25, 2023

Great and reliable support team! I would like to thank Aman and Deelen who really helped with the installation process and Ryan who helped with all the info about the app.

OsterRob
Slovenia
Over 2 years using the app
Shop Circle replied March 19, 2021

Thank you for your review! We are so happy that Aman and Ryan was there to help you with the app. Thank you for choosing Bold!

February 3, 2021

We have been using this app for about two years now and we love it. The support has been very helpful too. Shout out to Camila from the Bold Commerce Merchant Success team.

Guitar Kit World
Canada
About 2 years using the app
Shop Circle replied February 3, 2021

Thank you very much for the review. So happy to hear from a long time fan! Wishing you all the best.

Edited November 30, 2023

We had an issue with the mobile view. I reached out via email and Armin assisted me. After further investigations, the issue has been resolved. Thank you, Armin and team!

Modern Blaze
United States
About 4 years using the app
October 18, 2015

This program has been great to use. It is relatively easy to update the options feature. The only downside is we would have to get the site recoded if we changed themes.

2 Chicks With Chocolate
United States
About 2 months using the app
May 2, 2018

Awesome app and the service from all the Bold team is even better! Thanks to Lawrence and Nick for dealing with all my custom requests in such an efficient and friendly way.

Ogham
United Kingdom
About 3 years using the app