Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

December 15, 2021

This app is very helpful in our industry, the cool part is that they have an amazing customer support and you can chat instantly with them with any problems that you're facing. I tried different apps but this is far better than the rest.

Yellow Blinds Co.
United States
7 months using the app
Shop Circle replied December 20, 2021

Thanks so much for the review! We really appreciate your feedback. :)

June 26, 2023

Jeff was extremely helpful and patient with me as I figured out how to use the app for my Shopify site. Not only did we resolve my issues, but he also showed me different ways to troubleshoot and use the app effectively. Thank you, Jeff!

CBH Shop
United States
Over 2 years using the app
Shop Circle replied June 26, 2023

Wow, you made our day!! We are always happy to hear these words of encouragement. It's our pleasure to know that our app and support team fulfilled your expectations 🎉. Thanks for trusting us.

We are always here to help 24/7!

All the best,
Customer Success Team I Shop Circle

January 23, 2020

I would highly recommend Product Options from Bold, we've used this for almost 5 years and continue to find the app beneficial, the support we've received is first rate, with special thanks to Dylan for his efficient and courteous service

jaycotts.co.uk - Sewing Supplies
United Kingdom
About 6 years using the app
Edited November 25, 2019

I have been looking for the perfect color options variant work around for our website and I finally found it. Thank you Lawrence for your help in a minor install help. Service is quick and the app runs as exactly as intended. -Stickerbrand

StickerBrand
United States
24 days using the app
Shop Circle replied November 26, 2019

Hi there! We're glad that our Product Options app is meeting your business' needs; we love seeing people use our swatches feature to show their customers true colours of their products.

Lawrence is a fantastic installer and we're glad he was able to assist you! Please let us know if there's anything else we can do to help. :-)

May 6, 2014

Easy to use; provides limitless variants. Pretty useful app. Big plus, the staff is very friendly and helpful, I couldn't have asked for a better welcome party. I'm excited to keep toying around with it's customization features.

Get it!

Cha-O-Ha Design Co.
United States
1 day using the app
Edited February 22, 2024

I just want to send a shout out to the Shop Circle Team and especially Deelen, who has been so helpful. Always willing to help diagnose and solve any issues that may come up. Truly great customer service and kind people. Thank you, Deelen!

ChicSparrow
United States
About 8 years using the app
June 9, 2016

I've been using Bold apps for about a year now. Specifically, I love Bold options the most. We have an EXTENSIVE array of options and conditional logic that needs to be applied to each product. No other app even comes close.

Thanks Bold!

Cherokeeandtexas
United States
About 5 years using the app
June 9, 2016

I've been using Bold apps for about a year now. Specifically, I love Bold options the most. We have an EXTENSIVE array of options and conditional logic that needs to be applied to each product. No other app even comes close.

Thanks Bold!

Portenzo
United States
About 1 year using the app
December 17, 2014

Bold has fantastic support and worked out all the problems that I had on the options app. If you have complicated code in the background, its sometime harder to implement, but their tier 2 support was able to figure out a way. Good Job Bold.

Goal Kick Soccer
United States
12 days using the app
June 6, 2016

So far so good. I love how easy the App is to implement on my custom products. No other app on Shopify is as loaded as this one. Super impressed, and will likely install a few other BOLD apps, because of my experience with Product Options.

Made By Mary
United States
23 days using the app