Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

June 6, 2016

So far so good. I love how easy the App is to implement on my custom products. No other app on Shopify is as loaded as this one. Super impressed, and will likely install a few other BOLD apps, because of my experience with Product Options.

Made By Mary
United States
23 days using the app
August 16, 2018

Great app! With many different price points on a "build your own" product, it took a bit of manipulation to get the conditions correct, but with Nicholas' help, (and a huge help he was!!) it is up and running perfectly! Thanks again Nicholas!

Clothesracks
United States
About 2 months using the app
July 5, 2018

Lawrence was amazing! I had an issue and he worked with me VERY quickly and kindly to resolve it. Provided me with a solution for 2 of my websites and put it into action! Outstanding experience and outstanding service. Thank you Lawrence!!

Vocal Depot
United States
2 months using the app
Edited May 23, 2016

This app is a life saver. I find it very intuitive and it works very well for us. The staff was very responsive to my requests and got this up and running in our store very quickly. Can't thank you enough. I would highly recommend! Very helpful.

Pretty Personal Gifts
United States
4 months using the app
Edited April 29, 2020

Great app and great support, thank you Rajni & Shubhneet for jumping on the issue and getting it resolved. Bold has delivered once again!

*update*
Needed a little bit of support and reached out. Ended up with Aryan who was amazing. 10 Stars!

Head'n Home
United States
About 1 year using the app
Shop Circle replied August 2, 2019

Hi there! Thanks so much for your review. We're so happy that our team could help resolve this for you and I'll be sure to pass this along to Shubhneet and Rajni :)

Please don't be a stranger if you need anything further from here!

Edited March 15, 2017

This app is awesome and does exactly what I needed it to do for my options for my website. MC with customer service was quick to respond and very helpful. I highly recommend this app to anyone needing to use multiple options for their products.

Premier Home Gifts
United States
Almost 3 years using the app
Edited January 7, 2019

Love this app, makes my life a whole lot easier than if I didn't have it, and keeps my store organized.

Also their support team is great! SAM helped me out with an issue I ran into that was causing me to lose sleep, haha.

Definitely recommend!! d

Mister Lost Bike Shop
United States
18 days using the app
October 20, 2021

The app has allowed me to create the complex nesting options I need to let customers create customized jewelry designs. The support Bold gives has been stellar, and has meant I can use the app to its fullest potential. The support team is terrific!

Emily Rosenfeld
United States
About 7 years using the app
Shop Circle replied October 20, 2021

Thank you kindly for the review. We are so happy that our support team was there to help you. We look forward to seeing your sales grow abundantly!

Edited December 15, 2022

I used this app to create product options. I launched my website today and had an issue with one of the products. Deelen from Bold help me via chat room in a very efficient and timely manner. He was able to help me solve my issue. Thank you Deelen!

BELOW THE BLUE
United States
About 2 months using the app
February 25, 2022

Jeff at Bold Options is very helpful. The support team is skilled at making edits to the Shopify product pages and understands the user experience during checkout. I appreciate their help and love using the app to customize options during checkout.

Moscow Copper Co.
United States
Over 5 years using the app
Shop Circle replied March 24, 2022

We're happy to hear Jeff was able to help you out. Thank you for choosing Bold!