Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

August 2, 2023

the Product Options feature has been a HUGE benefit to our customers and has provided a high-profit income stream for us. We have had it for 7 years now and we continue to find new options to offer our customers.

Epica
United States
Over 6 years using the app
July 27, 2023

We have the largest selection on options to choose from for purchasing prescription lenses, more than any other website - and it's thanks to this app.

The support is to the point and seeks to quickly resolve any issues. Highly recommended.

Neil @ UseMyFrame.com

UseMyFrame
United States
Almost 3 years using the app
Edited August 10, 2023

A terrific solution for our needs, albeit at a high cost. Customer service is top notch and is usually able to solve any issues you have same day. Some of the settings for products have to be erased, otherwise values revert back to original. Really like the swatch options. If adjusting and tweaking settings was easier and if the price wasn't so high (50$ a month/600$ a year), I'd rate this as a 5 star app.

Update (8/10/2023): It sounds like Shopcircle (owner of the app) will soon be making things easier and more fluid for the user, as well as offering better monthly subscription rates. If this happens, my final rating is 5 stars.

Light Armor, Inc.
United States
About 1 year using the app
August 2, 2023

Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.

Jayco Mailboxes
United States
Over 4 years using the app
Edited August 8, 2025

SC Product Options continues to be one of the best decisions we've made for our online store. The flexibility, ease of use, and powerful customization tools have completely transformed the way we sell and manage personalized products.
We’ve had the pleasure of working with several incredible team members in the past, like Harim, whose knowledge and dedication made our initial setup a breeze. But recently, we had the absolute joy of being helped by Lina, and I just have to say she’s a game-changer.

Lina delivered one of the best customer support experiences we’ve ever had. She was incredibly fast, clear, and helpful. She went above and beyond to make sure everything worked perfectly for our store. Honestly, it felt like we had a secret weapon on our side. She’s the best thing that’s ever happened to us in the world of tech support.

If you’re thinking of using SC Product Options, do it. The app is fantastic, and the team behind it — especially Lina — makes it a 5-star experience every single time.

dbakers Miami
United States
Almost 3 years using the app
Edited June 28, 2024

I have been using the SC Product Options for years now. Any issues or updates needed are swiftly resolved. Highly recommend.

Craftycutslaser
Australia
Over 8 years using the app
Edited May 12, 2025

I use Bold Product Options for all my products to personalize them. I had a small issue with colors and they fixed it for me within 15 minutes. Amazing support!!

Brodali
Canada
Over 7 years using the app
Edited October 21, 2025

We are very happy with this application; it allows us to sell some of our products more easily. The support team is very responsive, highly professional, and always attentive.

Thanks to the entire team — from the managers to the developers...

Thierry-ATLAN
United States
Over 7 years using the app
Edited November 30, 2024

After a small learning curve on how to set everything up, the app is very easy to use. Customer service through the in app chat is better than any other companies and fix issues quickly and at any time. I had an issue at 1AM then got an email stating it was fixed by 3AM.

Crossfire Holsters LLC
United States
About 11 years using the app
Edited June 30, 2025

This app has allowed me to add all the different variations needed.
My customers can build their own products from our site!

Vishal and Emir were able to fine tune the swatches to ensure our customers could see all the details of the product selections.

Jon
JB Custom Fabrication

JB Custom Fabrication
United States
Over 11 years using the app