Reviews (1,255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
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This app was super confusing at first, so I hopped onto the support chat and Samantha was the biggest help in the world! After a few questions it was amazing how much simpler the app became and now I can offer variations in my products that I had only dreamed about! Thank you for making it super easy.
We are using this on our iPad kiosk sales site and we love it. Bold is really doing some cool things with Shopify apps, I wonder when Shopify will just decide to go ahead and buy them and roll their functionality into the Shopify core offering...
They really help out with their live chat support, too.
This app is (almost always) fantastic and the support is really excellent. For example, I was having an issue and I needed help which required several email exchanges. The people who helped me were very fast to respond (especially Rony Shubhneet) and got my upgrade done right away. Yay for Bold Apps! :)
Hello there! We're so glad to hear that Rony and Shubhneet were able to work with you to get things working as they should. We appreciate the kind words in your review, thank you so much!
If there's anything we can do to make your experience with our app ALWAYS fantastic, please let us know! :-)
I updated the Style of my theme and didn't quite hit the mark getting everything squared away with liquid. Cody with the Support Chat was awesome. Got me sent over to the install team and requested a rush to get us back online and selling again. Big thank you to the support team. Will keep you posted ;)
I am still learning, but really happy with the service so far! When you chat with them, the little BC ninjas go all out to help you! Today I got Rony and he literally walked me through everything and I feel more confident now!
I wish I could give 6 stars for the service I got today! ****** Thanks Rony!
Omg, I just had the best customer support experience ever. Nir was a phenomenal support and helped me so much with organising how my products looked like. I heavily recommend!
I also have had help from Sukh, they were very helpful and I can't say a bad word. Thanks to them my webshop will work just fine!
Hi there, thank you so much for sharing your experience with our customer service team! We're so glad to hear you left the experience feeling so good, and that Nir was able to help with getting your products organized using Product Options.
Please let us know if you need any other assistance! :-)
We use it on the our site called https://theskinmantra.com where we sell laptop and macbook skins , decals and sleeves.
This product although not too fancy in appearance, is fantastic while implementing. I had required their support once in installing and the support I received was quite prompt.
Thanks
Great App and the best customer service. Kelsey was very helpful and helped me get the installation done ASAP. Nirav was very helpful and assist with any requirements that I had about the installation. They installed the app very quickly and adjusted it according to all my requirements. Highly recommended.
Hello there! We're really glad to hear that Kelsey was able to help you out with getting the installation done. We're more than happy to make the necessary adjustments for you if it's possible. Thanks very much for the recommendation; please don't hesitate to reach out again if you need anything else!
So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!
Exactly what I needed for a new mailbox with twelve color options for the outer shell and door (144 variants)! Very easy to use and efficient. I'm going to use it with my curbside mailbox to make the post and numbers product options. Should help drive sales! Awesome customer service too. Very satisfied!
