Reviews (1,255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
Refine
-
By rating
The Product Options Premium App from BOLD Apps has been an invaluable tool for our company to help build our new website and comes highly recommended. Being novices when it comes to web design, this app has given us the functionality we had hoped for and is really easy to use. Support team are fantastic too!
Top notch customer service from Shubhneet! Whoot whoot! I wish every company was as friendly and competent with their service as this one. I had three separate issues, one was resolved with chat, the other two a few hours to fix. Shubhneet knew exactly what was causing the issues and handled it like a boss.
Bold's service has been incredible. I remember a few years ago when they just started. You can see that they have come from far and made it as one of the biggest Shopify App company.
They have an app for almost everything Shopify can't do out of the box.
Try them out... Top notch support and app quality.
Had minimal difficulty. Was quick and relatively easy for a non computer geek. When I did have an issue I used the chat feature and Harpeet walked me thru the two major issues I was having in about 10mins. I dont have many items that involve customization but if you do, I really think this might be the way to go
We use Product Options heavily in our store and very possibly to a larger extent than any other store. The issues we have had with the app are limited, and the provided customer support has always been good. Aman was my most recent support rep and we greatly appreciate the time and energy spent dealing with us.
We're really happy to hear that Aman was able to help you out over chat the other day! We'll always do our best to help out, so please let us know if anything else should come up. :-) Thank you for taking the time to leave us a review.
First I want to say that the customer service from Bold is beyond excellent. Rony was extremely helpful in assisting us in getting name engraving setup on our store. He even helped us to get the price to change on the product page when engraving was selected. This is truly a great app from a great company ...
Thanks so much for the kind words; we'll be sure to let Rony know! He's a great guy, and is very knowledgeable about Product Options, so we're thrilled to hear he was able to assist you with getting the engraving set up for your store, as well as the price changes on the product page.
We appreciate you taking the time to leave us a review; thank you, and please don't hesitate to reach out if you need anything else!
A life-saver of an app - makes everything so easy to set up, expands your options and saves a LOT of time. The customer service and tech support I received has been awesome so far - it's only been a day, and my shop is almost finished with 46+ colours and 10+ fabric options. Many thanks to Alexa, MC and Julian!
Compared to 5 years ago when i started to use Bold Product Options, support now has improved significantly.
They can now install product options to your current theme within the day. They also respond to inquiries and requests in a few mins. It was very different compared to before. I am happy with the service.
Hi there, thank you for your feedback. We're sorry to hear that there were issues integrating Product Options and Product Upsell together.
We've attempted to reach out to you via email, but we would be more than happy to discuss the issues you have been facing further over the phone if you'd like! Just let us know if there's a time that works for you so that we can get this taken care of for you.
The KARMIC Team have found this App to be a great addition to our website. It has reduced sales admin time and improved the customer experience. The BOLD Support team were amazing in getting this running very smoothly for us! I can't thank them enough for their efforts. Highly recommend.
Sam - Managing Director.
We've tried several product option apps over the past 2 years but none of them come close to Bold Options. You can do pretty much anything imaginable with this app. On top of the great app, Bold provides better support than any other app company I've ever worked with. I can't recommend Bold Product Options enough.
