Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

April 13, 2019

Well, we just got started with the app but already have seen a couple up sales. I’ve got several ideas on how to use this app and think it is going to do wonders for us. I can’t want to dig deeper into it over the next few months.

I’ve only had one time I reached out about installation and they were very quick and helpful.

Mk Socks
United States
16 days using the app
Shop Circle replied April 15, 2019

Thanks for the review; we're glad to hear you're enjoying it so far! Don't hesitate to reach out if you have any questions or comments about the different ways you'd like to use it; we'd be more than happy to assist further.

By the way, I really love the colours of your cashmere dress socks!

May 5, 2023

We are beyond thrilled with the assistance and guidance the Bold team has provided us. Not only does the app fix a long established issue our website has faced, but it has been relatively easy to navigate. Deelen has consistently gotten back to us within a few minutes to hours and has been patient with all of our questions!

Jane Pope Jewelry
United States
About 2 months using the app
April 13, 2016

I LOVE this app!!! I have lots of different designs and products and was able to easily integrate it into my website. I have also been very impressed with their customer service!! They get back to me quickly and helped with every question that I have had. With an online website that is super important!! Thank you Bold!!!

Sierra Metal Design
United States
About 1 month using the app
September 18, 2019

Wouldnt have a business without this app! Really hoping that they catch up and over take the competitors with a live preivew and live image preview app.. Don't really want to pay for it privately for them to just realease it to everyone for $30 a month.. see it in action live on our personalised jewellery store www.annalise.co.uk

Annalise Jewellery
United Kingdom
About 2 years using the app
Shop Circle replied September 19, 2019

Hi there, thank you so much for the review! Were so glad that you're loving our app; personalization is so important when it comes to sensitive jewellery such as what you're selling, which is absolutely beautiful by the way.

Thank you as well for your feedback about features! I'll be sure to share that with our developers and hopefully we can see that come to fruition in the near future. :-)

September 30, 2018

Bold Product Options is a user friendly app that is simple to use and works flawlessly. The customer support team is really on top of things. Open a ticket and they will stay after any issues you may have until you are comfortable using it. We turn to Bold apps as first choice when we need any extras stock shopify does not offer.

Buz White Screenprint Inc.
United States
24 days using the app
April 25, 2019

Rony, MC, Mona, Nicholas were extremely helpful, fast and remembered my store and prior cases which gave me a feeling of continuity and being dealt with by actual company employees not some call center somewhere...

Love the product line and feel very confident building my business on the back of what they've created here at BOLD

LUCIA EYES
United States
About 2 months using the app
Shop Circle replied April 25, 2019

We're thrilled that we were able to get everything taken care of with your store! Thanks for your review and connecting with us via email/phone over the last week or two. Let us know if there is anything else that you would like assistance with where Product Options is concerned! :-)

November 5, 2021

A hearty thank you to Ryan and the rest of the team who worked so swiftly to remedy an issue for me when I changed to the Impulse 2.0 theme! The pricing for add ons / gift wrap wasn't displaying in the cart until the customer went through the process of checking out. It was fixed promptly and with excellent communication throughout.

Rabbitwood & Reason
United States
Over 3 years using the app
Shop Circle replied November 9, 2021

Thank you for the kind review. We are so happy that Ryan and team were there to help you. Thank you for choosing Bold!

November 15, 2022

I have installed and uninstalled this app many times, I waited a week for a call with a customer service representative and the call dropped. It is still running on the 1.0 version and will not update. I am being charged each uninstall and re-install. If the app were to update to the newest version, I may be able to use it properly.

millie + roo
United States
5 months using the app
March 8, 2016

I love the Bold options and it is really easy to use, once you checked out the videos. I did the implementation and I missed something in the coding. The Bold guys were absolutely amazing and had us sorted out in no time. We used Bold Options because our options have added prices and different variations.
Cheers
Veronica Lee Jeans

The Missing Piece Puzzle Company
United States
28 days using the app
October 17, 2017

A great app for creating customized options for the products and the customer service is great. The integration was initially quite tough but has become supremely easy thanks to an upgrade. Works well for my store and looks clean and neat. Options to change the look and feel are few though, which we think BOLD could work on :) Cheers guys

Test4apparel4
India
Over 1 year using the app