Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

November 1, 2017

The product and the support we received is beyond unbelievable.

MC deserves a promotion. The amount of time she put into our requests was second to none. She went beyond the standard call of support to explain, fix, and teach, so we can fix our own issues in the future.

I'd give 1000/5 if I could.

MC is awesome, thanks a million.

Stovesupermarket
United Kingdom
Over 1 year using the app
October 17, 2018

This app is very helpful to clearly state our variants for our product options to our customers!! Very clean cut and easy to use.

Customer service is super fast and helpful as well to help you get the most out of this app for your website! Samuel L. Was very helpful and talked me through step by step on chat when I couldn't find a button!

NorthwindSupply
United States
12 months using the app
Edited October 5, 2020

We are very impressed with the product options app. It has given our website a great new look and feel. The support and development teams are excellent in dealing with any queries i had to ask. We've also been able to combine our finance app at the reinforced bed company with Bold App's dynamic pricing, generating more sales and flexibility.

The Reinforced Bed Company
United Kingdom
About 6 years using the app
Edited March 27, 2015

This app is wonderful, as is the customer service. They were quick to install or to answer any questions. Once you've figured out the app it is very user friendly and simple. Without the conditionals option on the premium plan I wouldn't be able to offer as many products in my store. This makes the ordering process easy and fast for clients.

Lil' Sprout Greetings
United States
16 days using the app
October 27, 2016

We were having issues with product variants showing up in shopping carts as additional 'items' ie: one item with one variant showed up as two items in the cart. Bold fixed it super fast for us. It's one thing for apps to work perfectly, but a developer really shines when you find their support as robust as their products. Thanks for the help!

Rag Bone Bindery
United States
Over 1 year using the app
April 17, 2015

I love this app! It gave my shop the functionality that it need for me to offer some new products for my customers. It's easy to use, and integrates well with my theme. When I had a concern about the installation the support team took care of the situation in a timely manner, and responded to my emails quickly. Definitely worth the investment.

Parima Studio
United States
About 2 months using the app
August 5, 2017

A very useful app with an excellent support team. I highly recommend this app to every single store owner. I wish we had found it sooner, it makes things so much easier because the extent of customization a customer can get on products is unbelievable.

Thank you Alexa & everyone else in Bold Apps. I will be surely using more of your apps.

Sapphireparadise
United States
9 days using the app
April 11, 2013

This application made our shop possible. Configuration was a snap and support was incredibly responsive and accommodating.

Was able to easily extend the solution with some custom jQuery to handle complex field validation and behaviors based upon selected values.

Would recommend to anyone looking to add customization to their product line.

Simple Expressions
United States
3 months using the app
January 19, 2014

Without this software I wouldn't be able to make my shop a reality. A massive thank you to the bold team for helping me to install this software and it works great.
Anyone looking to expand the product options for your store then use this product well worth the money. I will be back for more products from Bold, once again a big thank you. ;-)

iwin
United Arab Emirates
About 13 hours using the app
Edited November 19, 2023

We have been using this product BOLD for many years. Recently we had issues where we had to consult the Shop Circle support team for urgent attention. Both representatives were amazing and resolved my issue quickly. Kemal helped me today and was very fast, efficient, helpful and I will continue using this app for its features and great service.

Graham Global Commerce
United States
Almost 7 years using the app