Reviews (1,253)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
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It's great app. With Bold, i can add the customize input to collect my customer's opinion. And i also appreciate Mayank, the guy who help me with this.
Would have been a good product, but be warned that it is NOT compatible with shipstation. If you are using a third party shipping software, this app will not work for you. We learned that the hard way and they do not mention it anywhere in the software.
Thank you for your honest review - we truly appreciate your feedback.
We're terribly sorry about the lack of documentation on our app's incompatibilities & limitations - we fully recognize that this information should be more fleshed out and better advertised.
Please do let us know if you have questions or concerns about any of our other apps. We're always happy to help.
This application changed everything for our business. Coupled with Bold Upsell, our average order value increased by 30% and took us into much greater profitability than without. The team is easy to work with, responsive, and knowledgable. (Thank you, Nir!) And the product is excellent.
Initially had a bad experience - Was contacted immediately by support after leaving a review for them to assist
I must say after 48 hours of emails and calls it seems a lot better - ill keep my eye on the system and update my review accordingly but so far so good and great service from MC and the team
Great app. Very easy to install and use. Provided me all the options I needed to create a beautiful form for a number of choices my customers needed. Best part is the ease of use with which CSS could be written to make it look exactly as we needed.
Try on any product here www.myfabricoz.com
Fabricoz Team
I've lost hundreds of dollars over the last couple weeks because the price of add-ons wasn't included in the shopping cart... customers basically got free products. I wouldn't recommend getting this if you want consistency.
The customer service was also lackluster. Not super helpful and sometimes condescending.
Bold Product Options was great but has stopped working in the past week. No response from the new owners Shop Circle yet. Their support portal seems to be broken also, can't make an account to view my support ticket. *Update, finally managed to speak with someone on live chat & they fixed the issue within a few minutes.
Guri & Shawn saved my Black Friday sale -- they came to my rescue at 1:30am when the pricing would not change on my options. They are my heroes & I am so grateful for their help. Bold is top notch & I use several of their apps. They will be my first choice for all of my future needs! Thank you x million. You guys are the best!
It takes some time to get set up but it really is the only good option out there! Trust me I tried 5 other apps before going with Bold. If you want one that actually works and does what you want it to then this is for you. Also, great support from their online chat including Guri who really helped me even during the busy holiday push.
Each time I contact BOLD I’m blown away by the service I receive. I wish all my APPS could be from BOLD as if there are any problems they have the resources to resolve any issues, unlike any other APP I have found where support is usually very limited. Lawrence resolved my product options issue; the service was first class. Thank you!
