Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,444)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

August 30, 2024

Have tried to install this app on our store for over 3 months. Will not work with our store and their customer service can not figure out why. No help at all.

Etch Workz
United States
About 1 month using the app
August 18, 2024

Great app with lots of potential, I had an issue and the team got to work and solved it for me. Great team and responsive on the emails. they had a live chat system before but its gone now but the quick responses on emails make up for the chat not being available.

LIVE x MAINTAIN
United Kingdom
Almost 2 years using the app
Edited September 8, 2026

Have been using Zepto for years, and what’s great is when something goes wrong, they're on it and fix the issue quickly. Great support!

Flexitags
United Kingdom
About 3 years using the app
July 9, 2024

The Product Personalizer team is always quick to help with customizations and any problems we have! We appreciate them so much as partners.

Classic Whimsy
United States
About 4 years using the app
June 20, 2024

One of the top apps in the Shopify App Store, offering exceptional support that goes the extra mile to resolve any issues.

The Modern Groom
United States
About 2 months using the app
June 18, 2024

Great customer support, the team is always quick to respond and helpful in their answers. The app is easy to use for setting up item personalization across product variants.

Eberjey
United States
About 1 month using the app
June 13, 2024

Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.

tisgstore
Singapore
3 days using the app
June 13, 2024

Extremely responsive and helpful - some of the best customer service! Thank you!

G. McGee
United States
3 months using the app
June 1, 2024

The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !

RevX Wellness
United States
23 days using the app
May 5, 2024

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

VMG Cases
Mexico
About 3 years using the app