Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,444)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

August 25, 2019

Very valuable app but has glitches time to time, our customers are complaining about product personalizer being inconsistent and unstable.

RealSteel Center
United States
9 months using the app
Zepto Apps replied September 4, 2019

Hi, Thanks for your valuable review. We have sent instruction to solve the issue. Please check your email.

Edited August 29, 2019

shop is not live yet, so can´t say if customers love it like I do. I think Saifullah just improved the apps performance significantly a few days back. Love it even more now.

Lebkuchenkiste
Germany
5 months using the app
Edited November 9, 2019

Amazing job. Numan helped us a lot! He did a really good job. And till now, this app meets our requirement! Thanks

Personalized Gifts丨Amlion.Store
China
8 months using the app
Zepto Apps replied August 31, 2019

We are sorry to hear you are having some trouble.
Here is how price increase works : http://productpersonalizer.com/how-options-with-costs-are-displayed-in-the-cart-checkout

You are suggested to use method one .

Also we have edited your theme. Can you please check?

September 12, 2019

What can I say? I have compared and tested a few other product personalizer Apps, but found this one to be head above the others. The ease of configuration, the ability to preview and custom price every customization is just amazing. This product is really worth every cent and I will highly recommend this for anyone who wants to have a world-class product personalizer at an affordable price. We had some issues, as with any app and which anyone can testify to, but the support has just been outstanding. Tonight, the entire team attended to an issue we had, we communicated over Skype, I was able to share some frustrations and the team really stepped up. Within an hour, my issue was resolved and I am glad I selected to partner with this great company.

E3Life Silicone rings
South Africa
3 months using the app
September 30, 2019

This app is perfect for our store, many options to customise and the customer service is attentive.

X NIHILO
Australia
About 1 year using the app
October 8, 2019

There are some features that we cannot modify by ourselves , however the support is always there to help : Saifullah answers and resolves our issues so quickly and efficiently ! We couldn't ask for better support !

waekura
France
5 months using the app
October 22, 2019

There aren't enough stars for how helpful the support tech was. I wanted a complicated feature added to my page and he fixed it in moments. Friendly, patient and totally proficient. AMAZING!!!

LinedDesign
United States
12 months using the app
October 24, 2019

Absolutely a fantastic app that has transformed our customer experience. We sell customized fingerprint jewelry and being able to see custom inscriptions "engraved" on the piece as they type - even curving text around the inside of a ring! - is so helpful for our customers. It also handles the addition of accessories, like a chain, a birthstone charm, a premium bail, etc., and shows those additions dynamically on the product photo. The ability to use conditional logic to show/hide different options is also key, allowing us to be really flexible in how we set up our products (see https://legacytouch.com for examples of what is possible). A little bit of a learning curve, sure; but, that generally comes with the territory when you have lots of flexibility and options.

Support, in general, is really good. Not super communicative, but very willing to implement special requests and troubleshoot bugs in a timely manner. I do wish there was a better way to handle deploying bug fixes and code updates - those generally get pushed to our production site without notice and have occasionally caused issues. But overall, we are very pleased with this app.

LegacyTouch
United States
7 months using the app
Edited October 24, 2019

We have been using Bold Options for the last 5/6 years, although we were happy with this solution our customer were asking for preview.

This app is light years ahead of any option apps available today on Shopify. The app works as advertised, does not crash and is straightforward. The help files are very detail and easy to use.

Unfortunately the function that add a cost to an option needs to be coded in house, this can be a little overwhelming if working with codes scares you.

Laguiole-Imports.com

LAGUIOLE IMPORTS
United States
About 2 months using the app
Edited October 29, 2019

This app helped provide seamless add on and personalisation. The creator of the app helped improve the app to create a high-quality solution. With the new changes, the app gets 5/5 stars.

Jibbon
Australia
About 2 months using the app