Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,443)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

July 6, 2021

I am so pleased with the speed AND efficiency they were able to fix an issue that I was having with my theme integration. I thought I was going to have to go back to my old theme. Not the case. Thank you!!

Inspirational Expressions
United States
3 months using the app
Edited July 6, 2022

Functionally, the app is great! It is sometimes glitchy however. The personalization option disappears from time to time without warning and is not present when customers are trying to customize an item. Some customers are nice enough to let us know, but no telling how many customers have been lost over time due to these issues. It is completely random from item to item and does not seem to affect a particular platform. This issue affects desktop users over different browsers as well as iphone and android users but again, it is completely random in which items and platforms are affected. Other than this, the app is incredibly thorough in its design.

VWAQ
United States
Almost 2 years using the app
July 10, 2021

Such a great support! The problem was quickly resolved and the team has always responded promptly. Thank you!

à la carte - Kartenmanufaktur
Germany
11 months using the app
July 20, 2021

This is a great app to personalize products. We try a few in the past, but no one is like Product personalizer. You can try a lot of features to get your products better . It´s really awesome.

Marca2
Chile
Over 2 years using the app
Edited July 24, 2021

I use the app to do the custom page. That's great. So nice the customer service, with great patients. Help me several times. Thanks a lot.

HDJ Sign
United States
9 months using the app
July 24, 2021

Es un excelente servicio y una muy buena aplicación, me ayudo mucho para mi emprendimiento de ventas de productos personalizados

Lito Express
Guatemala
About 3 hours using the app
July 27, 2021

I had some problems with a multilangual feature on the application. Luckily Piyal from the customer support helped me install a language app and even help me to translate a small thing. BEST SUPPORT EVER

Neonsfeer
Netherlands
12 months using the app
July 27, 2021

I would love a little more flexibility on the personalizations, maybe manually placing the image within a delimited surface would come in very handy. The customer service was great, thanks for that.

taller40
Mexico
4 days using the app
Edited July 28, 2021

Excellent support. Every question we have they give us the best answer. Every problem we faced is fixed now. We recomment it

e-socks.gr
Greece
Almost 2 years using the app
July 29, 2021

We needed an app that would allow customers to personalise their own packaging supplies and this app is absolutely fantastic for doing so. It allows customers to upload their own artwork to the website and they can decide where to put the image. The support is also top notch, with the developers always happy to assist and help you out. We needed to migrate products from one domain to another, whilst keeping the settings for the product personaliser the same and they did this for us. Absolutely brilliant.

Parcelsend UK
United Kingdom
5 months using the app