Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,444)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

October 5, 2021

Customer service is excellent and very responsive! Asked for some advice on setting up some personalised products on our store. Would definitely recommend.

Clair de Lune
United Kingdom
8 days using the app
October 6, 2021

Great App, they have a great team to support you all the time, they also provide extra services when u need special configuration requirements!

sirius.com.sa
Saudi Arabia
5 days using the app
October 12, 2021

Really nice app for what we needed in our store. Didn't have any issues so far. Also, the support is really friendly, fast and goes out of their way to assist with anything needed. They even helped me to write a custom CSS.

Norse Tradesman
United States
2 months using the app
October 13, 2021

I'm still in the process of setting this app up (I have a lot of products with a lot of different options) but so far I'm really excited with what I'll be able to achieve with it and how much time it will save me in the long run! The support team have been so patient and helpful to me when I need tweeks and my silly questions answered!

Tops by Tash
Australia
3 days using the app
Edited October 13, 2021

Very Smooth for a customize app. Take a while to learn but once you have the hang of it, you will love it! If you require help, their customer service is around to assist you. Top-notch app and services!

The Islamic Decor
Singapore
10 days using the app
October 13, 2021

I had some trouble using this app at first because there was a compatibility issue with my client's site. It did take quite a while to receive support initially, but after some time, the Product Personalizer support team was able to resolve the problem. I especially appreciate the support I received from their dev team and Al Amin Khan – they were super helpful! In general, this app is the best, most robust option for anyone who wants to sell personalized products. It has tons of options to fit pretty much any use case. So, as long as you have the patience to get it working, it's a great app!

Saved by Grace Co.
United States
21 days using the app
October 13, 2021

So far, I love it! When I had questions, their support was quick to reply! They were a great help and very easy to work with!!

CCR Custom Metals, LLC
United States
5 days using the app
October 14, 2021

This app is really amazing! It helps me to manage my personalized products. One more advantage is their very accommodating technical support team. Thumbs up to you guys! This app is highly recommended!

SilverWorks
Philippines
About 1 year using the app
October 14, 2021

Wow, this app will not only put your products on a more, fully flexible level, the support team in place will make sure your system is set up and optimized for success. I'm very happy with the level of service from the team and the quality of their product. There are minor glitches here and there that are easily ignored given the fact that the system is building a higher level of professionalism for you. I'm so thankful for this app as I've needed something like it for a while now.

A&A Jewels Co.
Canada
22 days using the app
Edited December 4, 2021

I thought this app was a good choice, but it blocks the ability for customers to use a discount code -- something they don't disclose. Found this out during a major promo. I was told by their support to install another app and that would fix the problem. Nope. Worked fine at first and then stopped working, No fix from support. No help. Just a runaround and bunch of excuses.

Forked Again
United States
3 months using the app