Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,443)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

Edited December 1, 2021

Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter

Bon Dep
Denmark
9 months using the app
Zepto Apps replied November 21, 2021

Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better search. As it is BLACK FRIDAY time. Please allow us some time.

Edited May 19, 2025

Rakib the GOAT of customer service, helped solve my issues in less than a min.

Thanks Zepto team

Fire Fighter Industry
Malaysia
Almost 3 years using the app
November 26, 2021

We've used this app to process THOUSANDS of orders. Their team (primarily Al Amin Khan and Shahariare) have always been ready and eager to assist us in any issues we've had. Excellent support team and incredible customer service.

K9 Tactical Gear
United States
About 2 years using the app
Edited January 6, 2022

This really is a great app. I had a lot of issues after setting it up with items not updating properly in my cart vs checkout, but the support worked with me to get it all resolved. It did take a lot of back and forth, but not having to hire an outside developer was really nice and they made all the changes needed. This app is very versatile and eliminates the need for many other apps, so I suggest setting this app up before adding a bunch of others. It might just fill the need perfectly. Big thanks to the support (Al Amin Khan) for getting everything fixed.

BallooninStore
United States
4 months using the app
November 30, 2021

Great customer service! Very fast response and the issue was fixed immediately. Would recommend especially Shahariare Rahaman!

Miei
Australia
About 2 hours using the app
December 3, 2021

Great app, easy to use, and support are always on hand to help. No issues with this plugin whatsoever. Highly recommended.

Collins Debden
United Kingdom
26 minutes using the app
December 7, 2021

Perfect app for the price, has everything you need and more. Customer Service is the best i have ever experienced.

Flexneon
United Kingdom
2 months using the app
December 8, 2021

Being a web novice, I got stuck on the configuration process a few times. Luckily, every time I reached out to the support team through their live chat, and they quickly responded and my problems were resolved within minutes. I highly recommend this app.

The Personalised Stationery Company
United Kingdom
21 days using the app
December 8, 2021

I used this app to offer more personalization to my products. The support team is great and very fast in chat help. Appreciate your help, thanks.

FREUDEBOX®
Germany
2 months using the app
December 11, 2021

Amazing ! working with Gelato POD app, exactly what we want :) Shamsuddin Rony has been very helpful for several question.

Ceramike
France
5 months using the app