Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,444)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

March 20, 2025

Zepto a été la solution idéale pour notre site web. De plus, ils ont su nous accompagner efficacement dans la mise en place de l'application, malgré notre situation particulière. Leur équipe est réactive et très professionnelle. Nous recommandons vivement Zepto à toute personne recherchant un outil fiable et performant.

Happy Desk
France
6 months using the app
February 19, 2025

L'app funziona bene e l'assistenza clienti è ottima. Avevo un problema (unico problema dopo anni di utilizzo) e in pochi minuti mi hanno risolto tutto.

Ulturale
Italy
Almost 4 years using the app
December 17, 2024

Absolutely outstanding customer support!
I am truly impressed by how quickly and professionally my issue was handled. Not only was my concern understood, but the solution was explained clearly and effectively. The team went above and beyond to find a suitable fix, which shows real dedication! On top of that, the app itself is fantastic and works perfectly for my needs. A huge thank you to the support team for their patience and expertise. I’m more than satisfied and will gladly recommend both the app and the service. Simply top-notch!

grafikkult.de
Germany
Almost 3 years using the app
November 18, 2024

The Zepto Product Personalizer is an amazing tool that offers a high degree of flexibility. I'm able to quickly customize the product to my exact specifications. Their customer support team is exceptional. I've been able to reach them easily through chat and they've always been polite and helpful in resolving any issues I've encountered. Highly recommended!

MULTICUSTOMIZE
Hong Kong SAR
Over 1 year using the app
November 7, 2024

Bom, mas reduz a velocidade da pagina do produto e contem alguns bugs, nomeadamente na transição de imagens e no botão checkout rápido. Tem de melhorar esses aspetos.

InstaCase
Portugal
About 1 year using the app
October 4, 2024

We've been using the app for a while now and are overall very satisfied. There were a few minor issues during the configuration, but the support team was always quick to respond and extremely helpful. Their response time is impressive – always friendly and very knowledgeable.

The app itself offers great advantages with a wide range of features and functions that make our daily operations much easier. Its flexibility allows it to integrate perfectly into our workflow. I would definitely recommend this app to anyone looking for a versatile and reliable solution!

Flairfootball
Germany
4 months using the app
Edited August 13, 2024

This app does exactly what I needed it to do, i.e. create customisable products. Really happy with it. I would suggest 1 update to the app: an easier way to create image sets. One currently needs to add each new item separately. What I would like to do is select a range of images and with one action create a new image set. Similarly for font sets (select a bunch of fonts and create a new font set with all of them)

Belvivere
Netherlands
29 days using the app
May 3, 2024

Good potential, but I stopped my trial after encountering two issues:

It's not possible to modify the letter spacing.
The tools generate an image or a PDF. Once a product is added to the cart or an order is fulfilled, it's impossible to modify your configuration. This could lead to a high volume of after-sales requests

PopStamp
France
About 6 hours using the app
March 28, 2024

I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc.
The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).

Nordic Scrubs
Sweden
24 days using the app
Edited March 5, 2024

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Timos holzWerkstatt
Germany
7 days using the app