Reviews (169)

Overall rating
4.4
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is ideal for custom printing and apparel, handling complex, high‑volume work across many product types. They highlight flexible, print‑style pricing, multi‑side design with text, graphics, and uploads, and SVG/vector outputs that save production time. The editor is highly configurable, branding is easy to match, and merchants praise the clean interface, long‑term reliability, and exceptional support with live help and custom implementations.

Edited May 11, 2023

this app is great and the customer service through chat and through email is real quick, they have fixed almost everything I've asked for so far in making my theme customized for my customer thank you. *update* I have used this app for years, and it is still working well and the customer service is still amazing!!

Constantly Create Shop
United States
Over 4 years using the app
June 4, 2025

awseome customer service , very helpful and app works great , you will be happy with the app and the customer service.

iwearmylogo.com
United States
2 months using the app
May 20, 2025

great tool for apparel customization

Bham Stamped Custom Prints
United States
3 months using the app
ParseLab, LLC replied May 23, 2025

We really appreciate your feedback. Great to know our product customizer tool is working well for your apparel customization. Being able to make custom changes easily really helps. If you ever need help, just let us know. We are here to support you!

August 5, 2025

I'll be honest with you. I think this is the best customer service I've ever had. Noah and Rayne solved everything quickly and incredibly effectively. It's a pleasure to work with a company like this. I can't recommend them highly enough. Thank you very much!

Winkula
United States
2 days using the app
ParseLab, LLC replied August 7, 2025

Thank you so much! It’s great to hear you had such a positive experience with our support and that everything was sorted out quickly and just how you needed it. Your feedback really means a lot to us, it keeps us motivated to keep doing our best. If there’s anything else you need, just let us know. We are always here to help.

July 2, 2026

King Print-DTF
United States
October 27, 2025

MIXORUS
Canada
About 5 hours using the app
ParseLab, LLC replied October 28, 2025

Thank you so much for your kind remarks! We heartily appreciate your support and love to hear more about your experience. For any questions or suggestions about our customization features & functions, please reach out to us. We're always here to listen and assist you.

October 10, 2025

The Label
Australia
3 months using the app
ParseLab, LLC replied October 13, 2025

We are delighted to see our Product personalization app being helpful to you. Your reviews truly motivated us to work diligently and improve constantly. For any queries, please reach out to us; we are always prepared to assist you.

December 18, 2024

Bannerfi
United States
About 17 hours using the app
June 28, 2024

Xpresso bar à vêtements
Canada
15 days using the app