Reviews (169)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is ideal for custom printing and apparel, handling complex, high‑volume work across many product types. They highlight flexible, print‑style pricing, multi‑side design with text, graphics, and uploads, and SVG/vector outputs that save production time. The editor is highly configurable, branding is easy to match, and merchants praise the clean interface, long‑term reliability, and exceptional support with live help and custom implementations.
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Tech support is so amazing was able to fix all of my concerns in a very timely manner. This app so exceeds my expectations.
great app and great customer service, always helps you with any inquiry you have and they are available almost every day. 5 stars.
I am just starting out using this APP. I have gone through several others trying to figure everything out. This is the first one with real support, great guides, and ease of use.
Thank you for taking the time to write the review regarding InkyBay - Product Personalizer. We're thrilled to have you as a new user of our app! Thank you for choosing us and giving us the opportunity to assist you.
We understand that starting out with a new app can sometimes be tricky, and we're glad to hear that our support guides and ease of use have made a positive impression on you. Providing real support and comprehensive guides is really important to us. We always try to provide useful resources through our app that allow users to achieve their business goals. Hopefully, your journey with InkyBay will be great.
Thank you for choosing us. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.
I reached out with some technical questions, and they provided feedback within 5 minutes that helped me resolve my questions. I highly recommend their app, and their customer service is excellent!
Thank you for reaching out with your technical questions! We're thrilled to hear that our team at Inkybay - Product Personalizer provided feedback within 5 minutes and helped you resolve your queries. We appreciate your high recommendation for our app and are delighted that our customer service has met your expectations. We're here to help 24/7, so feel free to reach out if you need any further assistance. Thank you again for choosing Inkybay - Product Personalizer!
Great Customer service but the customizer just wasn't working for one of my products. It is no fault of theirs as my product was difficult in terms of customizing for the end user. But I am using it for all my other products.
Great app. Great support. More videos to learn from on Youtube than others. I like the way it displays tiered pricing.
Thank you for your feedback. Glad to know that you liked our app and support.
We are happy to see that you liked our quantity discount (tiered pricing) feature for your custom products.
Besides, yes - we are trying our best to create as many help videos as possible to help our merchants like you. It made us inspired knowing that the videos came handy for you.
Thank you for choosing Inkybay for selling your personalized products.
One of the best t-shirt, and any fabric design app where customer service is very good. Highly Recommended. I am glad to add this app in my Shopify Store.
Thank you for your wonderful feedback regarding InkyBay - Product Personalizer.
We appreciate you sharing your experience regarding the app and considering it the best t-shirt and fabric design app. Pleased to have your kind words regarding our 24/7 tech support team. For any of your adjustments, reach out to our team. Your feedback inspires us a lot.
Thanks again and wishing you a successful business ahead.
Great customer service! We use the app for custom apparel on our online store and it works great.
Special thanks to Rashed for quick help over live chat and solve my issue instantly!!!
I have tested every app in the shopify store that allows you to have a custom product designer on shopify. inkybay is by far the best one. The support staff is super helpful and responsive.
Thank you for your wonderful feedback about InkyBay - Product personalizer.
Thanks again for sharing your experience with finding the best custom product designer on Shopify. InkyBay team always tries its best to help the clients spontaneously. We are always active 24/7 for any kind of adjustments.
Hope your business reaches its goal quickly.
This guys are awesome they are helping and coordinating really well. They don't give up and make new features for you to cover your needs. It is the company I was looking for this banner and sticker design tools. Thank you.
Thank you for sharing your kind words regarding InkyBay - Product Personalizer. It is great to know you found us helpful and responsive to your needs. We are committed to continually improving and adding new business-centric features to ensure our clients can access the best design tools available.
It is also pleasing to know our tool has successfully met the business expectations of your banner and sticker design company. Wishing you a successful business ahead. If you need further assistance, feel free to contact us anytime. Our tech support team is available here 24/7.
