Promer AI Ads: Meta Ads & UGC

Promer AI Ads: Meta Ads & UGC

Reviews (55)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
October 3, 2025

This app is really great, and the support team is amazing as well! They immediately scheduled an online call with me, listened to my feedback about what features I was missing, and even promised a quick implementation of those functions. That’s fantastic and I’m really looking forward to seeing the updates.

Hrnkuj.cz
Czechia
29 minutes using the app
Promer replied October 5, 2025

Hi there,

Thank you so much for taking the time to share such valuable feedback with us. We truly appreciate your kind words about both the app and our support team. It means a lot to know that the call we scheduled was helpful and that you felt heard when sharing your ideas for new features.

Your feedback is incredibly important to us, it helps guide our improvements and ensures that Promer continues to deliver real value for our users. We’re excited about the upcoming updates and look forward to showing you how your input has made a difference.

If you have any questions or need anything, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io We’re always here and happy to help.

With sincere appreciation,
Promer Team

July 6, 2026

the AI created a photoshoot ad before I was able to finish installing the app. I was impressed with the quality of the photo and intend on keeping the app.

ChicCraft.com
United States
44 minutes using the app
Promer replied July 6, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that your first experience with Promer made such a great impression.

It's fantastic to know that the AI-generated photoshoot ad exceeded your expectations even before you finished setting up the app. Our goal is to help merchants create high-quality, professional-looking creatives quickly and effortlessly, so we're delighted that you were impressed with the results.

We're honored that you've decided to continue using Promer, and we look forward to helping you create even more amazing content for your business.

If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help.

Warm regards,
Promer Team

June 12, 2026

I agree with the positive feedback here; the team seems to bend over backwards to assist!

Robs Books
United Kingdom
About 22 hours using the app
Promer replied June 14, 2026

Hi there,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.

Our team is passionate about helping our users succeed, so it means a lot to hear that our commitment to support has made a positive impression. We always strive to go the extra mile to ensure our users get the most value from Promer and have the best possible experience.

Thank you again for your support and trust in our app. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help.

All the best,
Promer Team

October 29, 2025

I ran into a slight issue with ad generation, I reached out to Promer support and quickly received a response from Julie, who in turn forwarded the issue to Ricky. The issue was fixed in a timely manner. Very pleased with their quick responses and how they focus on immediately resolving issues that come about. I highly recommend this app.

DAVERRI FASHIONS
United States
About 11 hours using the app
Promer replied October 29, 2025

Hi there,

Thank you so much for taking the time to share your experience! We’re so glad to hear that our team was able to assist you promptly and get the issue resolved in a timely manner. Your kind words about our support and responsiveness truly mean a lot to us.

We’re committed to providing a smooth and reliable experience for all our users, and it’s wonderful to know that you’re satisfied with both the app and our service. Your recommendation is greatly appreciated and motivates our team to keep improving.

If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io ,we’re always happy to help!

Warm regards,
Promer Team

March 30, 2026

Ayonae
Norway
1 day using the app
Promer replied March 31, 2026

Hi there,

Thank you so much for your 4-star rating, we truly appreciate your support! 💙

We’re always working to improve and would love to know what we can do to make your experience even better. If there’s anything that could help make it a full 5-star experience for you, we’d really value your feedback.

If you need any assistance, feel free to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help.

Warm regards,
Promer Team