Reviews (36)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 20, 2023

Super responsive suppport team, easy to install. Customizable email code and lots of integrations that make running our jobs fast and smooth from proof to production.

TerraSlate Waterproof Paper
United States
Over 1 year using the app
October 29, 2019

This app has made our whole design process much more streamlined! Instead of flipping back and forth between Email and Shopify, everything can be found in one place. The interface is very user-friendly and the messages that our customers receive look very polished and professional. As an added bonus, the app makes our order history much easier to understand and track-down for customer service inquiries. All around, a wonderful addition to our Shopify experience.

On top of all that, their customer service has been really responsive and accommodating. Thanks, Nick!

NewsKeepsake
United States
20 days using the app
February 18, 2023

Without doubt, one of the best apps out there for shopify. Customer service is absolutely outstanding - I have reached out several times regarding customisation and have always received the help and support needed. The result is a professional, polished and streamlined proofing process. Congratulations on an amazing app!

Studio Scribe
United Kingdom
10 months using the app
April 30, 2020

This app is great for any business that personalises products with customer image uploads. Super easy to use and is also FREE. The team are also super helpful should you need anything and respond quickly. What is nice about the app is that it presents a more professional approach rather than just an email from your store.

JOOKSY
United Kingdom
3 days using the app
September 28, 2020

BRILLIANT app which is going to save me heaps of time across my two stores. If you make custom products and send your customers proofs you need this app. All the emails around the proofing process moves from your inbox to your shopify dashboard which saves me sooo much time. Nick the developer is amazing nothing is too much trouble, super helpful and responsive. Have been looking for an app like this for years and this ticks all the boxes. Thanks again.

My Guest Book
New Zealand
About 2 months using the app
January 26, 2023

We are just a few days into the app, and so far the service has been simply incredible. Nick is very responsive and helpful in answering questions and setting up the app to exactly what we need. We work with a number of apps and his service is among the best we have ever seen.

I'll be back with more feedback on the features and functionality as we start using the app. This is exactly what we are looking for to move proof requests and reviews off emails.

COUP
United States
3 months using the app
May 18, 2023

Nick went above and beyond to help us troubleshoot our proof email deliverability. He walked us through the process of updating our DNS so that our proof notification emails sent via our custom "from address" would pass SPF/DKIM and DMARC and not be missed in our customer spam folders.

Beyond Venture Graphics
Australia
Over 1 year using the app
March 15, 2022

Proofer is an amazing app and has allowed us to grow our store massively, however what really separates proofer is the support. Nick has implemented endless changes for me to integrate with our store and processes, usually within a few hours, nothing has ever been refused - it's like having a developer working with us which we're incredibly grateful for. We were initially doing previews over e-mail which got lost and messy very quickly. Proofer does everything you would expect and more, and has enabled us to grow our team to 3 artists who all find the app easy and intuitive to use. I can't recommend this app enough to anyone that uses proofs as part of their ordering process.

Turned Art
United Kingdom
5 months using the app
October 9, 2020

Nick at Shop Fox has consistently and reliably gone above and beyond to not only provide great support but tailor the product to my needs. Nothing has been too much work or too much effort and the app itself is perfect for our specific use case now. I have truly never had such a good experience from any company, let alone a software developer. Thank you for creating a great app to begin with but more-over tailoring it to specifically work for our requirements.

Silver Dollar Candle Co
United States
About 2 months using the app
Edited October 15, 2021

Incredible app and incredible customer service. If you need to send customers proofs, this app works seamlessly with your orders, allows you to send files directly to customers. I've noticed an increase in the speed of which customers approve proofs also with emails not getting lost in junk and spam which I was struggling with before. I can see what needs to be printed, what needs proofing - the support has been almost instant and helpful every time I've asked for support - after 8 years of struggling to keep on top of proof management - this app is an excellent find! Thank you so much!

Periwinkle and Clay
United Kingdom
15 days using the app