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Amazing customer support! Only a small percentage of my total store orders require sending proofs. I used the customer support chat box to message support about only paying for a plan based on how many proofs I send out - not how many total orders my store gets. Within seconds Nick (customer support rep) began working on creating filters to only send certain orders into the dashboard, and changing my plan so that it only counts these specific orders (not my total store orders). 10/10 would recommend if you are doing any type of custom orders & designs for your customers. Did I mention it is VERY EASY to use and is a much better user experience for your customers?? It also brings customers to your site to review their mock-ups. Stop emailing customers your proofs and manage the process through this app.
I have never reviewed an app on Shopify and we have used many. This app is amazing & support is fast and helpful. Prior to using Proofer we were sending emails for every proof and many of them were getting lost in inboxes. This app has saved us more time than any other app. Highly highly recommend.
This app is super intuitive and exactly what I needed. Their developer, Alex, is extremely helpful through their live chat feature and has helped me customize the widget and email notifications. He's really prompt when you need help, I cant recommend this app and their customer service enough.
Excellent App and even better support. You can request features to be added or removed just by contacting them, this has to be the best app I've ever used for that reason alone. 6/5 stars for me and my team. Couldn't recommend it enough!
Really a great usefull app. I couldn't have build my website without this app. It works great and the support is amazing. Nick from the live chat is always responding immediatly and even customized the app so it fits my store!
This is an absolutely incredible app for any store that sells custom artworks. The ability to set up email flows and manage proofs all in one place is a lifesaver. Amazing customer support. Highly recommend!
Amazing app and amazing customer service of Nick. Even more possible than the app features, if you have any ideas Nick will help you implementing this. Thank you very much!
This app has been extremely useful for our custom POD website. The support team is the BEST! They have helped us with every question in a timely manner. Highly recommend!
Great app, does exactly what I need for my custom designed products. Support is also great and very responsive.
The app is working perfectly and Nick has been very helpful and quick to respond to any questions. 10/10