Reviews (175)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, even for non‑technical merchants, and ideal for simple “subscribe & save,” boxes, magazines, and memberships. They like the clean, customizable widget, strong Shopify integration, and reliable recurring billing. Many report clear gains in recurring revenue. Support is frequently praised as fast, friendly, and proactive, often handling installations, fixes, and small customizations at no extra cost.

February 2, 2023

Amazing customer service for the set up , i cant wait to use and try the app out. Hope it works as well as the customer service did

CJHandmade
Canada
22 minutes using the app
Propel Commerce replied February 2, 2023

Hello friends at CJHandmade,

Thanks for the AWESOME review, Cara! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 19, 2022

Loving the app!!! Great customer service, Had trouble with the last app I was using but so far, very happy with everything here :) Thank you

Femme Waist Beads.
United Kingdom
8 minutes using the app
Propel Commerce replied April 19, 2022

Hello friends at Femme Waist Beads,

We're glad to hear you enjoy our app! Thank you for the review, Shayra! Chat us anytime you need help!

- Leo @ Propel Commerce

February 6, 2023

Excellent service and support. Just started using it so will take time to see how it converts but I like the look of it and functionality seems good.

Mastermind Coffee
United States
1 day using the app
Propel Commerce replied February 6, 2023

Hello friends at Mastermind Coffee,

Thank you very much for the review, Kusha! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 29, 2023

Haven't had a consumer use it yet, as we are pre-launch, but their customer service and attention to detail is incredible! Will report back once we launch!

mojoy
United States
1 day using the app
Propel Commerce replied April 29, 2023

Hello friends at mojoy,

Thank you very much for the review, Blake! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 20, 2023

Great communication and customer service! I came to them with an issue regarding my website and the next day the issue was fixed! Highly recommend using propel!

All Sport Pharmaceuticals
United States
2 months using the app
Propel Commerce replied April 20, 2023

Hello friends at All Sport Pharmaceuticals,

We're glad to hear our app is helping your business! Thanks for the review, Tonya! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 13, 2022

Installing the app was simple, setting up was easy! I had a little trouble installing after set up but customer service was awesome and fast at helping me fix it!

Delicious Decals
United States
38 minutes using the app
Propel Commerce replied December 14, 2022

Hello friends at Delicious Decals,

Thank you very much for the review, Karissa! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited September 1, 2022

I am waiting for an hour for someone to reach out to me by chat. This is unacceptable.
I asked yesterday for help with this app because it is not working on my shop and zero help from them.

Seratopical Revolution
United States
3 days using the app
Propel Commerce replied August 31, 2022

Hello friends at Seratopical Revolution,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 14, 2022

Tom was quick and helpful in getting my subscription working with my page and resolved concerns I had upon initial install within minutes. I highly recommend this multifunctional subscription app!

Universal Power Academy
United States
About 1 hour using the app
Propel Commerce replied November 14, 2022

Hello friends at Universal Power Academy,

Thank you for the AWESOME review, Kimmy! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 3, 2022

my customers have been begging me to add a subscription option on our website and i stumbled on this one! its free and very easy to use. Not only is this app easy to function but the fact that it provides customer service chat is a plus! i absolutely love this subscription app and so will my customers.

rosesholisticgarden
United States
About 1 hour using the app
September 19, 2024

Recommending this to anybody who is looking for a straightforward and simple solution to offer subscriptions.

gudshroom
Germany
31 minutes using the app
Propel Commerce replied September 20, 2024

Hello friends at gudshroom,

We're glad to hear our app is helping your business! Thanks for the review, Luca! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce