Reviews (126)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a backbone for multi-vendor and consignment businesses, replacing spreadsheets and cutting end-of-month admin. It handles complex commissions, payout exports, and vendor portals with real-time sales and inventory. Consignment workflows, customization options, and strong reporting are praised, even for large catalogs. Support is frequently described as fast, hands-on, and open to feature requests, with pricing seen as fair and affordable.

Edited November 3, 2022

Amazing app! It is exactly what I need to calculate the percentages that I owe my artists. We print art and pay the artists a percentage per painting. This app makes it so simple to calculate the percentages and to calculate the payouts. When I have questions, the support is amazing. I use it a lot to see reports of what sold too. Its super helpful.

Acrylic Creations
United States
About 2 years using the app
November 9, 2021

Easy to set up and gets all the data I need to pay out my vendors. I look much more professional and save time - I used to just fill out a google spreadsheet. All of my orders didn't import at first but customer service (Martin) fixed that. Martin has been very responsive in answering all of my questions. I'm just hoping that continues beyond the free trial.

Giri Designs
United States
3 days using the app
December 22, 2021

I've tested a few of these apps in the past and can safely say this app is the best and most affordable merchant portal app out at the moment on shopify. The great thing is the team are responsive and really do listen to the feedback we vendors offer. It seems they are constantly coming out with new features and improvements. Will be continuing my sub in future. Thanks

KS Boardriders Surf Shop
Philippines
About 1 year using the app
July 9, 2021

I use Vendor Puppets to keep track of vendor sales on consignment and it is EVERYTHING you can ask for. Navigation is very easy and each page design is clear and user friendly. Kriang is such a kind and helpful person. He always addresses any questions or concerns that I have within 12 hours or less. I highly recommend this app if you're looking for something helpful, easy and worth it!

Pamana Plantas
United States
About 2 months using the app
April 3, 2020

Brilliant so far. Fantastic support via the online chat and emails - they helped me re categories old sales and commission rates. Really easy to use. Am yet to try out the account links to each vendor but I imagine it will be simple to use. I've asked for a way to spilt the sales channels if possible (as a future feature) as that will help my business and make me use this app in the long term. Thanks for a great app!

PRIOR SHOP
United Kingdom
About 4 hours using the app
June 23, 2021

I picked PuppetVendors for its features and its value. just today the owner spent 45 minutes walking me through all the new features. Having such a personal touch of live interaction with the app developer is just the icing on an already good tasting cake. Very responsive to my needs and took my "wish list" to heart and I truly think a great app will be getting even better quickly and for that I could not be happier.

Dirtbag Clothing
United States
2 months using the app
June 9, 2023

I am not very good at technology and reading all of the instructions is like "greek" to me. Martin was so kind and patient. He chatted with me and sent me videos while walking me through all of my questions. It seemed so simple when he showed me. I cannot praise him enough for his kindness. I recommend this app if you have multiple vendors in your store. I could not find another app for Shopify that offered everything that I needed. Their customer service is stellar and second to none.
Thank you again Martin.

Holly Gray
Blue Moon Vintage Mercantile

Bluemoonvintagemercantile
United States
9 days using the app
February 6, 2021

We are working with many vendors on consignments and looked for a easy solution while giving the vendors the option of viewing their sales. Puppet Vendor is absolute excellent and stunning and the customer service the best I had so far. I suggest to show thumb mails of the vendors sales and the update this feature within a few days for free. If you are looking for a great and reasonable app which works and have a outstanding customer service this should be your choice. We have more than 10.000 articles from >20 vendors and this just works perfect ! A very happy customer ! Markus

brandesautographs.com
Switzerland
About 2 months using the app
January 30, 2023

Working with this team has been such a dream in comparison to others. They are quick to respond, help find solutions or bring up suggestions to their dev team to work on adding in. It's super easy to navigate for vendors too if you are wanting to have vendors able to manage their own stock. So many of our artisans have found it quick and easy to learn and I have yet to get any questions regarding navigation from any of them.
Sending in suggestions is easy to do, and you can even get a look at what's already being worked on so you know if you even need to submit an idea or if it's already on the way. Even if some features you may want are currently missing, they are most likely on the way and the ease of use and quick help is way more than worth the wait for them.
With lots of features that the team is currently working on adding the app is only going to get better and easier to use!

HandmadeSask
Canada
2 months using the app
January 27, 2026

We're gradually switching our sellers to another app. It's very complicated; we can't understand what changes the sellers have made to the products. Reaching customer service is also quite difficult. This is a marketplace app, but they haven't thought about these details.

nowshopfun
Türkiye
11 months using the app
Panther Commerce replied January 27, 2026

Thank you for your review.

I can verify that all support requests from your store were responded to, including the most recent message, which received a human response within 2 hours, despite being outside our standard business hours. These responses were also read.

In addition, our team previously built custom functionality specifically for your store to help track seller product changes, which you confirmed was working well after delivery.

While we do our best to support merchants and occasionally build custom solutions, PuppetVendors may not be the right fit for businesses expecting ongoing free custom development and leaving a negative review whenever a feature isn't available.

We appreciate the time you spent using the app and wish you success with your future setup.