Multi Vendor ‑ Puppet Vendors

Puppet Vendor has been a great transition for our store! Not only is it easy to setup but their customer service team is so helpful when you have questions. Understanding PayPal and Stripe's platforms are the most complicated part of the process but Puppet Vendor's platform makes it easy to integrate and payout our brand partners. We love that the brands can also have real time visibility into orders and inventory that consign with us.

Joel and Martin from Puppet Vendors are very wonderful to work with. I have been working with them for over three years now and they never fail to provide excellent customer service and fair resolutions. They strive to make their customers happy and are good people with a good knowledge of a multi vendor platform.

Having looked for many years, finding an inventory management system that provides access to multiple vendors, across various platforms is difficult. Puppet Vendors is a great tool to do this. Over time, they have worked hard to fix any bugs that have emerged and continue to work on further developing the app for new features.

I recommend to anyone to use Puppet Vendors.

Our business works with artisans and small business owners who sell their products via consignment through our store. Currently, we only operate a physical retail store (webshop is down the line) and I was thrilled when I came across Puppet Vendors as it seemed to be a perfect solution to our "how do we manage consignment vendors with Shopify" problem. This app, while still new and working out a few minor glitches, is amazing. It works exactly how we need, our vendors are happy to be able to access their sales reports online, and I don't know how we ever functioned without it.

Support (if you need it) is responsive and actually helpful. I repeat, ACTUALLY HELPFUL!

This app was designed with an understanding of consignment needs and it shows. We are able to attribute custom sales to vendors on the back end, make payout adjustments, easily set up commission fee structures and do so many other things that save us so much staff time.

FYI -we currently are only using the base product and that alone has made such a huge difference. We plan to add Payouts and Products soon once we have 100% vendor adoption in the vendor portal.

If you can make the monthly investment, this app is well worth it.

The issue has been resolved. My experience with Puppet Vendor's multi-vendor marketplace service has been mixed. Initially, the platform was invaluable as we expanded our business and onboarded more vendors. It streamlined our operations, and their customer service was responsive and helpful.

However, over the past three weeks, we have faced serious issues. The system has been running very slow, preventing our vendors from accessing the portal and severely hampering our ability to fulfill customer orders promptly. Despite ongoing communication with Puppet Vendor's support team, the problem remains unresolved.

Consequently, we are now exploring alternative vendors. While Puppet Vendor has its strengths, any new potential customers should exercise caution, especially if scalability and reliability are critical to their business.

Really happy with this app. Customer service is really great. Any issue we have had has been resolved very quickly...often within minutes. It does what it is supposed to do and more. They are continually adding features that make ours and our vendors lives easier.

This app is wonderful for a multi-vendor marketplace like mine. It is super user friendly, and the support staff are quick, friendly and helpful.

I wish it was a bit cheaper since I have so many vendors but it is the only app currently available that can handle what I need. The vendors get real-time e-mails from sales, and can upload and track inventory at home themselves. Highly recommend!

We've been using Puppet Vendors for a year and it's streamlined a lot of our reporting. Kriang is very open to improvements and updates - and works hard to incorporate constructive feedback to make the app work even better. It's been the best consignment software we've used so far and we are really pleased with it as a shop owner. Our vendors are extremely pleased as well.

Update Jan 2025 - things are always improving with this app and they are so kind to listen and try and implement changes. Very grateful for the dedication they have to keeping the software always improving!

As a consignment store operating on a commission sales basis in a physical space and online, with 100 vendors to manage, we have quite a lot of admin. Tons of admin! Puppet Vendors has just saved me days of admin when I could be doing other work. It's easy to use, with instructional videos and tips. The best thing has been Kriang's online chatbox support. Extremely helpful and friendly.

UPDATE - I have been using Puppet Vendors for 4 years now. I can't fault it in any way. It has a ton of features and is constantly evolving. The customer support is second to none. Any questions are answered quickly and accurately. Need a particular feature? Just ask. They have implemented a number of my special requests. I highly recommend this app for anyone with a multivendor or consignment store. Thanks Team!

Great app, very helpful support team. Provides us with everything we need

Martin, Vivi and the team at Puppet Vendors have been amazing. Incredible support for a world class product. Would highly recommend.