Reviews (3,341)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

August 19, 2026

I have question on the new Shopify Connector App. Hensleigh helped answered and settled my issued. Thank you.

JS Music
Malaysia
Over 4 years using the app
August 18, 2026

New to the connector and had an issue with the start date. Sherwin quickly & easily helped me out!

Cala Coffee Roasters
United States
15 days using the app
August 18, 2026

Nick was wonderful! But I am so DISAPPOINTED!! Completely destroyed. OneSaas worked perfectly! Now it's gone! Bring it back!!!

Labusch Skywear Inc.
Canada
About 5 years using the app
August 18, 2026

Sam was wonderful! He quickly identified why my Shopify transactions weren’t syncing, clearly explained the solution, and made a stressful situation much easier. Excellent customer service—thank you, Sam!

Liora Alternative Hair
United States
27 days using the app
August 15, 2026

Completely destroyed. OneSaas (the legacy app) worked perfectly for 4 years, and they decided to launch a product with 1/4th of the functionality. Moving to Xero right now.

Teapsy ✨
United Kingdom
Over 3 years using the app
Intuit replied August 16, 2026

Hi there, thank you for the feedback. We have taken on board the features you are using and have raised this internally with our product team. We do acknowledge that there are some features in the legacy platform which are currently not available in the new integration. But this is something we are actively working to address. If you would like your email to be flagged to be notified for the release of any specific features, please do get in touch with us via qbo-integrationsupport@intuit.com.

August 13, 2026

Francis did a great job quickly explaining a few questions I had as a newbie. Thanks!

Sunshine State®
United States
About 2 hours using the app
August 13, 2026

I had issue with the order and payout sync, NICK helped me to fix that. I really appreciate the help.

Glassparts.ca
Canada
Over 2 years using the app
August 13, 2026

Sherwin did an amazing job of walking me through the integration process with Shopify. I had no idea where to start and he was very patient with me and I am excited to have this started now.

Dr Stengler Shop
United States
About 1 hour using the app
August 13, 2026

Valerie was great - this review is for her not the app! Sadly the recent changes to the Shopify Quickbooks integration are not helpful to us and create a lot more work. Valerie though was very knowledgeable, patient and helpful in explaining what we could and couldn't do now

Stashed Products
United Kingdom
Over 3 years using the app
June 15, 2026

Great app, works quite well. Incredible tech support. Francis helped me set up the entire integration system: deposit, payouts, transactions, orders, so that QuickBooks could see all transactions from Shopify, connect them together, and see them as one single structure and not make any duplications.

Hutsul Coffee Factory
Canada
8 months using the app