Reviews (3,339)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.
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Sam was very helpful. I've always had a good experience with the Chat system in solving problems.
Finally a person that could help - shout-out Sam
NICK was amazing at helping me sync orders that haven't been invoiced yet as there was an issue with one of our products that it wasn't invoicing the orders.
Edit 10/14: This app does work well, when it works. But they have a habit of updating it without fully testing it, then having no way to roll it back. For two months now transactions sync with QBO but the deposit amount doesn't equal the actuall deposit amount so the deposit isn't available to "match". This quit middle of August and it hasn't been resolved. I am constantly told it's a high priority but nothing changes.
While the app recognizes the deposits, it doesn't record the sales tax. Why would an accounting company make an app that doesn't record sales tax on the transactions.
Hi there, we have notified our integration experts team to get in out with you directly to assist. Sales tax will be handled as part of the integration as long as you have properly configured sales tax to be recorded on your Shopify sales. If you have questions please let us know via qbo-integrationsupport@intuit.com.
On my first day using QuickBooks Online for my business, I quickly noticed that the numbers literally were not adding up. Gross amounts were showing lower than net amounts, fees were missing, and several transactions were not categorizing or reconciling correctly. Needless to say, it was frustrating trying to sort through everything as a new user.
I opened the chat support box and was connected with Nick. From the very beginning, Nick was professional, patient, knowledgeable, and incredibly easy to work with. He took the time to explain what was happening, walked me through the issues clearly, and helped me better understand how QBO and Shopify integrations function together.
What stood out most was his calm and helpful attitude. He never made me feel rushed or dismissed, even with multiple questions. If all customer service representatives were like Nick, customer support everywhere would be a much better experience.
Thank you again, Nick, for your professionalism and excellent support.
Nick helped to explain the new connection from Shopify
Frances was great and very helpful.
Sherwin was great help with troubleshooting
Chelle was very helpful in solving the issues i was having with Shopify integration.
Prompt response and identification of the issue by Jasmin in customer support. The issue has now been escalated by Jasmin
Many thanks Jasmin for your polite and helpful support
