Reviews (3,339)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

June 29, 2026

Rods helped me re-sync a product so that an order could come over in the integration. All is well now because of their help! Thank you!

Alligator King
United States
About 5 years using the app
June 26, 2026

Excellent service from Ivy. Fixed all all syncing issues.

Tai Beauty Group Wholesale
Canada
Over 3 years using the app
June 26, 2026

I had an issue with certain Shopify orders not connecting with QuickBooks. Sherwin assisted with getting this fully resolved quickly. Thank you!

Lifesaving Society AB & NWT
Canada
Almost 5 years using the app
June 26, 2026

integrating with this app has been helpful to our business and reduces manual entry. Francis helped get it fully set up and was patient, reviewed my questions and helped me understand the process.

PINEWARD
United States
About 1 hour using the app
June 25, 2026

Ivy from QuickBooks is so helpful, Shopify is not syncing in QuickBooks.

Midwest Legacy Beef
United States
About 1 month using the app
June 25, 2026

I had questions about the upgrade to the Shopify connector, and Francis was great, fast, and friendly. Very good customer support experience.

RealEstateHours.com
United States
Over 4 years using the app
June 24, 2026

Valerie was super helpful in diagnosing our issue with our Shopify integration. One of the best experiences I've had problem solving with the Chat system.

Womanswork
United States
About 2 months using the app
June 24, 2026

This connector breaks CONSTANTLY. We have to create cases with QBO at least 3-4 times a month. Shame this app is still available, it simply sucks and is NOT reliable.

Allied Time USA
United States
4 months using the app
Intuit replied June 25, 2026

Hi there, sorry for the experience. Our team is currently working with Shopify directly on the issues you are facing. We have flagged your email to be notified as soon as we have an update. If you have any further questions please don't hesitate to contact us via qbo-integrationsupport@intuit.com.

September 20, 2026

TERRIBLE new integration

Keef's Cards
Canada
Over 2 years using the app
June 23, 2026

Great app, especially for the price. Sets up and connects easily and seems solid so far. The one tech support question I had during setup was answered quickly by Sherwin. Thanks!!!

RJM Music Technology, Inc.
United States
6 days using the app