Reviews (3,340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.
Refine
-
By rating
Great service from Vinny to help revert back to the older integration. Although it did take 2+ hours to get it sorted. The new integration didn't work for me - sales revenue wasn't pulling through correctly and payments were going to undeposited funds. But since reverting to the old integration everything is working great.
The sync settings on this new integration app are very limited compared to the previous version. I spoke with Chelle who looked into my issue and while there isn't currently a fix, I should receive notice once the developers add the features we need. Chelle was great to work with!
Had some help from Chelle today. Friendly professional service. Thanks for your help
Great help with explaining the whole process and sticking with me for almost 4 hours. Francis was extremely patient and knowledgeable throughout, making sure I understood every step clearly. He also helped me with the QuickBooks and Shopify integration, which made a big difference for my business operations.
On top of that, he took the time to answer all the questions and doubts I had without rushing, which I really appreciated. Overall, it was a very smooth and helpful experience. Shoutout to Francis for the excellent support looking forward to more assistance in the future!
NIck was also a great help for another issue i encountered.
Sam was very helpful, just hoping that the developer team can fix the issue ASAP! 5 stars for Sam, hopefully 5 stars for the developer team...not sure why the app isn't syncing but it's mega urgent.
After a day of frustration I chatted with Jeb online and he sorted my syncing issues quickly.
I've been having a few issues with confirming and Chelle has been able to help with any and all issues. Thank you
Next day a very small issue and Ivy was able to assist with great ease.
Same day Sam was helpful in updated information on my ticket.
Valerie and Sam have been responsive and helpful so far, but we are long way from fixing my books after I did the suggested upgrade 6 months ago and have been getting duplicate and often incorrect transactions synced to my QBO. We have a lot of clean up to do, but hopefully they can get it sorted for me.
thank you CHELLE for your support, it’s very much appreciated
Vinny was very helpful with my sync issues.
