Reviews (3,340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.
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Great support from Chelle to solve my integration issue!
Jebran ( Jeb) was very helpful. He was very patient and help me with my connector issues. Rob has also been great help. Rob and Jeb went above and beyond for me as the app was having a lot of obstacles for me.
I worked with Sherwin, he was patient and helpful and answered all of my questions. He did troubleshooting first. Very happy with his performance.
Second time, Sherwin does not disappoint. He is accurate, to the point and helpful.
We've been using this app for a while now and it's saved us so much time reconciling our accounts. We recently had an issue with migrating to the latest version but Rods in customer service addressed the issue very promptly and knew exactly what was needed to get us sorted. Highly recommend.
Recently, I attempted to migrate to QuickBooks Online, with this integration being the primary reason for the move. I tried importing data starting from 7/1/25, but the integration does not transfer all transactions into QBO.
For the transactions that do import, the system forces a “Review” on most of them, even though the information is always correct. This results in unnecessary manual work and appears to serve no purpose other than wasting time. There option to bulk confirm transactions does not work, and they are not added automatically.
QuickBooks Online Connector technical support attempted to reset the integration on their end, but it did not resolve the issue. I have also tried purging the company file to reconnect, disconnecting and reconnecting the app, and forcing a resync. None of these steps have resolved the problem.
Hi there, thank you for the feedback. We have notified our integration expert team to review your integration to see how we might better assist and get your transactions syncing. If you have any other questions, please let us know via qbo-integrationsupport@intuit.com.
Nick Did great!
RHICA helped me to resolve
SAM helped me fix an issue just fine!
The app mostly works but has some issues with tax rates - Nick has helped greatly in getting the developers to look into them for us.
Update - we were pretty much told that they couldn't help us
The app works great for us or has so far, when we had a syncing issue due to some incomplete fields that I hadn't set up initially, I got a very simple walkthrough and explanation of what was wrong and how to fix it. Sherwin was awesome at this and very nice to chat to on top of being helpful.
