Reviews (3,352)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this connector significantly reduces manual bookkeeping, with accurate syncing of Shopify orders, payouts, fees, and sales tax into a clean QuickBooks structure. Many like importing sales as receipts to Undeposited Funds and using Shopify for product details. It’s praised for multi‑store setups and migrations. Support is frequently described as excellent and fast, helping with setup, mappings, data cleanup, and large re‑syncs.
Refine
-
By rating
Karol was an amazing person. She join the chat in about 1 min. She help us with our question.
Unfourtunately Quickbooks integrator doesn't detect price/cost changes in products, it only migrate a snapshot of products from Shopify.
Excellent service avec Sherwin, qui m'a aidé dans la configuration de Shopify avec Quickbooks. Merci
Excellent service avec David aussi
Shocking, the new Quickbooks/Shopify connector is a pile of **** I am getting rid of it as it's created such a mess. Quickbooks support is not existent, they just blame Shopify. No one replies here - qbo-integrationsupport@intuit.com
Hi there, apologies for the delayed reply. We have notified our integration experts team and they will be getting in touch with you directly to assist within the next few hours. Increased support volumes over the past few weeks have impacted our response times, but we also acknowledge that is no excuse and we are working to improve. Please bear with us and continue to reach out via qbo-integrationsupport@intuit.com should you have further questions.
My 5-star review has gone down to 1 since the move to the new app, full story towards end of review.
EDIT 9 Feb: I'm not reassured with support's comments that everything I have said is true. Also not reassured by the fact that BOTH the old and new version of the app seem to be pushing data into my system - they did not tell me they'd switched the old version back on (glad they did, still seems to work fine) nor do I understand why the new version is still pushing data through - thankfully I had used the "hold for review" setting so nothing bad has flowed through.
MESSAGE TO SUPPORT: Explain the above and can you tell me why I was switched back to the old version without being told (it works, please leave it flowing!)? Also can I rely on data flowing through and how long for? Will the massive omissions and actual testing happen before you roll out the new version?
=====
EDIT 8 Feb: I asked to be switched back to the old version and was told this could not be done. I see from other comments it is possible and data has started to flow from the old system but nobody told me. Honestly how are small 2 person companies like mine meant to deal with this nonsense?
===
My 5-star review has gone down to 1 since the move to the new app.
It absolutely does not work. The way it is meant to work, from conversations with their "support" is totally different to the old way and cannot even cope with posting different payment methods into different accounts so they can be reconciled.
I was lucky - I set my system to not auto post the transactions.
Honestly an utter sh*t-show. Whatever imbecile forced this disaster on thousands of merchants with no warning should lose their job.
I shall no doubt be forced to move to a paid for app by another company.
Just roll it back, YOUR APP IS UTTERLY BROKEN AND CANNOT BE FIXED.
Currently if you logon to their system, it warns you they've managed to duplicate transactions for a 2 week period. Moronic.
Hi there, sorry for the overall experience so far with the update. The issues you have raised with our team have been acknowledged by our developers and there is working being done to address them. Your email continues to be flagged to be notified of any updates and we will continue to advocate on your behalf. In the meantime if any other questions please let us know via qbo-integrationsupport@intuit.com.
Thanks to Jii , very helpful !
March 3, 2025: Absolutely happy with the service. Nick was incredibly helpful, and everything worked perfectly!
Update – September 3, 2026: Unfortunately, things have taken a complete turn. Everything was working 100% with no issues—until an update was implemented that clearly seems not to have been properly beta tested. Now, nothing is working the way it should, and the update has caused more problems than it solved. Extremely frustrating and disappointing. FFS!
(We've used this for YEARS, not 4 hours!!!) This app stopped syncing our Shopify transactions into QuickBooks Online after August 31, and like others it just takes me to a broken Shopify Integration configuration panel in QuickBooks Online when I try to open the app. Our Shopify-QuickBooks integration previously broke in April when they auto-upgraded us to a new connector app that required us to manually review every single $*%@$ transaction!
Thank you for the good service Jii !
Excellent service
Sherwin ha sido de mucho apoyo
