Reviews (3,351)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector significantly reduces manual bookkeeping, with accurate syncing of Shopify orders, payouts, fees, and sales tax into a clean QuickBooks structure. Many like importing sales as receipts to Undeposited Funds and using Shopify for product details. It’s praised for multi‑store setups and migrations. Support is frequently described as excellent and fast, helping with setup, mappings, data cleanup, and large re‑syncs.

March 8, 2018

Works perfectly, OneSaas support are helpful. Only limitation that we found annoying was you can't set up a workflow where OneSaas tries to push an order from Shopify to your accounting system (Saasu in our case) as a Tax Invoice first, then if stock is not available (negative value) then it will push it through as a Sale Order. You can only choose either to sync all orders as Tax Invoices or Sale Orders. Then you either have to go into our accounting software and manually change all the orders into Tax Invoices or wait for pre-ordered stock to arrive before OneSaas will push the orders into Saasu as Tax Invoices. Would give 5/5 if this became a feature.

Vitality And Wellness
Australia
About 1 month using the app
August 10, 2018

Good app. Works well and easy to use.

www.pilottrackhdd.com

Pilottrackhdd
United States
28 days using the app
August 21, 2018

OK, so OneSaas WILL let you connect multiple Shopify stores to your accounts package (in our case Xero) BUT it won't transfer refunds of Shopify fees - you have to do this manually.

Also bear in mind that if you have 2 or more Shopify stores you would ideally want the sales for each store to be allocated to a different sales code within your accounts package so that you can see which sales came from which store. Sadly OneSaas will only allow you to allocate all sales to single sales code so you have to go into your accounts package manually and move things around. OneSaas will however let you add a prefix to each order number to make this a little easier.

So the claim on their website that OneSaas will completely automate your online sales isn't entirely true!

That said their online support is excellent and questions are answered very quickly.

Stickers4dotcom
United Kingdom
6 days using the app
February 26, 2019

App has freed up a lot of labour hours.
Very responsive staff when you have technical problems as well. Marcks been a champ.

GarageDoorParts
Australia
3 months using the app
March 11, 2019

Very intuitive set up and it has been running for several months with very few issues and minimal maintenance. Used to link a Magento and a Shopify site to Xero accounting system. Definitely recommend for ease of use.

spaghettibooks
United Kingdom
4 months using the app
August 9, 2019

So far this is the best QBO/Shopify integration i have found.
5 stars for service (Hazel is great!)
5 stars for level of customization too!

Worker and Hive Bee Supply
Canada
About 2 months using the app
Intuit replied September 16, 2019

Thanks for the 5 stars all around Worker and Hive Bee Supply! Hazel is thrilled to get a special mention. If you'd like to feature your business success on our website or on our social media, reach out to us via marketing@onesaas.com

December 2, 2019

Karol with chat support was great. She was very helpful, informative and patient, oh so patient with me. Thank you and I am happy with the app so far.

Corganics
United States
3 months using the app
Edited December 3, 2019

Karol was so amazing helped made my day, she was so professional and did everything she could to help. She actually helped solve issues and bigger issues she made sure i felt at ease that it will be fixed by the right team members of hers

Pinky's Iron Doors
United States
5 months using the app
December 4, 2019

I really appreciated Karol's assistance today with questions I had. She reviewed all options with me and followed up with team.

Alpine Provisions
United States
2 days using the app
December 12, 2019

Awesome help from Hazel in Customer Support. She helped us resolve some syncing issues we had between OneSaaS and QuickBooks Online.

Harpenne
United Kingdom
5 months using the app