Reviews (3,349)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

February 24, 2026

Arlene was very helpful with helping me troubleshoot our sync issues.

Grippy Tire Shop
Canada
12 days using the app
February 25, 2026

The app itself could be more user-friendly and better defined in the settings. Jenny has worked wonderfully with me to help me understand the relationship between the app and QBO. Hours of work! Thank you, Jenny.

FishAndSave
United States
About 4 years using the app
February 25, 2026

Had a few problems with information just not syncing properly and had no way to fix it myself. But Francis from support was super helpful and got everything done quickly.

Hello Lovely Cork Co.
Canada
About 2 years using the app
February 24, 2026

Support is always responsive and friendly. I have worked with Francis and he is great!

Melrose on Main
United States
11 months using the app
February 22, 2026

The new app isn't performing as well as expected. Nick was super helpful in troubleshooting.

CurlShoppe
Canada
About 3 years using the app
February 20, 2026

JASMIN was incredibly helpful with resolving product syncing issues to get us back up and running quickly

IRONBEAST
United Kingdom
Over 1 year using the app
February 19, 2026

Sherwin cleared out my errors in QB within a minutes. Thank you!!!

ORYKTO
Canada
About 4 years using the app
February 19, 2026

Jenny was very helpful in navigating me through adjusting how Shopify transactions were pulled into my books.

Betta Botanicals | Natural Aquarium Products
United States
Almost 4 years using the app
Edited March 4, 2026

We were able to update the inventory classification of the store product by the help of Rods of OneSaas. She was thorough and patient on looking on our different stores and finish the project. I appreciate the great service.

I called again for a different issue and Jebran was great in helping me. He was quick to research our account and gave a quick suggestions. Great customer service though I hope the wait is not that longggg.

shop.rightlook.com
United States
About 1 year using the app
February 18, 2026

Jebran helped me revert back to the previous version of the app with ease

No2moro
Ireland
Over 4 years using the app