Reviews (3,351)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector significantly reduces manual bookkeeping, with accurate syncing of Shopify orders, payouts, fees, and sales tax into a clean QuickBooks structure. Many like importing sales as receipts to Undeposited Funds and using Shopify for product details. It’s praised for multi‑store setups and migrations. Support is frequently described as excellent and fast, helping with setup, mappings, data cleanup, and large re‑syncs.

Edited March 4, 2026

We were able to update the inventory classification of the store product by the help of Rods of OneSaas. She was thorough and patient on looking on our different stores and finish the project. I appreciate the great service.

I called again for a different issue and Jebran was great in helping me. He was quick to research our account and gave a quick suggestions. Great customer service though I hope the wait is not that longggg.

shop.rightlook.com
United States
About 1 year using the app
February 18, 2026

Jebran helped me revert back to the previous version of the app with ease

No2moro
Ireland
Over 4 years using the app
February 18, 2026

Francis was very helpful with getting my company's sync to QBO aligned again. Thanks to suggestions and proactiveness of Francis the data was restored :)

Jawngo
United States
5 months using the app
February 18, 2026

Sherwin jumped on and assisted and after noticing my account had some syncing errors that needed to be cleared! Fixed quickly and was very polite and professional

Cultured Cloths Apparel & Accessories
United States
About 1 month using the app
February 16, 2026

Leaving a 5-star review for the customer service only - not the new app. Big shout out to Nick for the great service and for helping me reconnect my Shopify store to the old (original) version of the app. I feel the same as many others in saying that the new app version was rushed and removed a lot of functionality, which is turn did not meet my needs. Nick helped get things set up they were previously and stayed with me throughout the process to ensure everything was working properly. Great work Nick!

Papille Urbaine - Urban Palate
Canada
Almost 3 years using the app
February 16, 2026

Francis was quick to fix the problem I had with syncing the files with quickbook. Very satisfied with his efficiency in solving my issues.

Helen & Phil Rosso, Wholesale Glass Dealers, Inc.
United States
About 4 years using the app
February 14, 2026

Great support staff! thank you so much Sherwin for the quick support!

Technology Distribution Group
Canada
Over 3 years using the app
April 27, 2026

I don't know about the app yet, but Sam was great working through a setup problem

Industry Nine B2B
United States
About 3 hours using the app
February 13, 2026

Jasmin helped us revert the shopfy connect app to the older version which is a great help as the new version had so many issues and I had to manully enter all shopify sales.
Thank you Jasmin!

Cecilie Telle
United Kingdom
About 1 year using the app
February 13, 2026

Chelle was very helpful today getting some issues resolved

Skadi Electronics
Canada
About 2 years using the app