Reviews (3,350)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector significantly reduces manual bookkeeping, with accurate syncing of Shopify orders, payouts, fees, and sales tax into a clean QuickBooks structure. Many like importing sales as receipts to Undeposited Funds and using Shopify for product details. It’s praised for multi‑store setups and migrations. Support is frequently described as excellent and fast, helping with setup, mappings, data cleanup, and large re‑syncs.

May 21, 2025

The support team is excellent. Just work with Ben to resolve an issue. He responded almost immediately and the issue was resolved to our satisfaction.

ABC Christian Bookstore
Canada
Over 2 years using the app
May 21, 2025

I had hesitated reaching out for help to fix syncing issues figuring it would be time-consuming and involved. Francis was super helpful and my issues were resolved within minutes. I am impressed and relieved to have this fixed. Thank you!

Weather or Not Accessories
United States
Over 3 years using the app
May 20, 2025

Nick from QuickBooks Customer Service provided outstanding support. He was incredibly helpful, detailed, polite, and patient throughout our interaction.

He initially assisted me via email, but when he realized that live support would be more efficient, he quickly transitioned to that method—making the entire process smoother and faster. His ability to adapt and provide the right level of support at the right time really stood out.

Thanks to Nick’s professionalism and attentiveness, my issue was resolved with minimal stress. I truly appreciate his commitment to great customer service!

Deans Mattress
Grenada
8 days using the app
May 20, 2025

Nick solved a lot of my problems. Very helpful. I still have problems to solve with the interaction of Paypal exchange differences.

Thanks Nick you are very supportive.

Bad Omen Records
United Kingdom
14 days using the app
May 20, 2025

Sherwin was of great help, solved a maping problem in a couple of quick clicks.

La Capsule Temporelle
Canada
About 3 years using the app
May 19, 2025

"I had a fantastic experience with QuickBooks support. Nick was extremely helpful and guided me through the entire process with patience and clarity. He made sure all my concerns were addressed and resolved efficiently. Truly appreciate the excellent customer service – QuickBooks is lucky to have someone like Nick on the team!"

DeliverFresh
Australia
10 months using the app
May 19, 2025

Ben was a great help - quick and reliable customer service. Thank you!

Berry & Brine
Canada
7 days using the app
May 16, 2025

Great fast responses and full service help. Francis did a wonderful job walking through step by step to get fully setup.

Innovative Building Products
United States
About 1 hour using the app
May 20, 2025

had some difficulties integrating with shopify, ben with customer support was very helpful

UNLOCKD
Canada
22 days using the app
May 15, 2025

Thanks you for your help Ben in setting up my connection between QBO and Shopify! Works like a charm!

Evirum
Canada
3 months using the app