Reviews (116)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible product customizer for both simple and complex use cases, from T‑shirts to engraved gifts and full print‑on‑demand. They like its rich options, clear backend, and easy customer interface, plus previews that reduce manual proofs. Many say it boosted sales and replaced costly custom builds. Support is frequently praised as fast, patient, and highly willing to implement custom tweaks.

August 12, 2024

The app is good and the customer service is fine.
The product is good but we can't put 5 stars because, according to us, some features are missing such as pricing ( Unable to price different images and clip arts - can't make categories with different prices - we cannot use this app as is).

jfybrand
United States
5 days using the app
February 13, 2024

I am thrilled with the Product Designer app! It's user-friendly and efficient, making the design process a breeze. The range of tools allows for my customers to easily create designs to sell on a range of our products.

The customer service is outstanding – responsive, helpful, and genuinely invested in ensuring a positive experience. Any questions or issues are promptly addressed, showcasing a commitment to customer satisfaction.

Moreover, I've noticed a significant boost in sales since implementing the app. The seamless integration into the sales process has made a substantial impact, and the personalized touch it adds to each product has resonated well with my customers.

Highly recommend this app for anyone looking to enhance their clients design capabilities, receive top-notch service, and drive sales growth!

OTC Shop
South Africa
About 1 month using the app
October 9, 2023

This amazing app allows our customers to effortlessly submit their files for custom design orders. It offers a user-friendly interface, and the support team is exceptionally responsive whenever we have inquiries.

I'd like to offer two suggestions for enhancing this app further:

1. It would be highly beneficial if we could apply two different sets of discounts to the same product.
2. Having a feature that allows us to download the original file format from the gang sheet without compromising its resolution would be incredibly valuable.
3. Incorporating a feature that displays the exact dimensions of the design files upon upload or enables users to input these dimensions themselves would significantly enhance the overall user experience and drive increased sales.

HEAT TRANSFER VINYL 4U
United States
12 months using the app
March 10, 2026

Der Support ist MEGA und meine Kunden nehmen die App gut an.
Es gibt nur ein paar marginale Schönheitsfehler.
- Mobil ist die App etwas zu breit und muss manuell runter skaliert werden.
- Es können keine eigenen Kategorien mit vorhanden gemischt werden, was schade ist, da ich nicht alle Bilder übertragen, bzw. neu einladen möchte, dafür habe ich ja den höheren Tarif gewählt
- Ein umfärben von Elementen ist nicht nicht intuitiv möglich
- Die Bild-KI kann zur Zeit nicht wirklich viel und ist mobil schwer zu nutzen

print2be
Germany
About 1 month using the app
November 3, 2025

Very good app, great help. I needed customize button to match my theme , at a blink of eye it was fixed. recommend %100

Impressive-Prints
United States
5 months using the app
October 23, 2025

App looked promising but I got stuck and support was lacking and not as helpful as I hoped.

Signs by fds
United States
12 days using the app
Big Van Studio replied October 23, 2025

Thank you for your review. However, we are a bit confused by your comment. We have checked all your interactions with our support team, and we replied to every message the same day — often within just a few minutes. In our last reply, we even asked you to clarify your question by sending us a screenshot, but we never received a response from you.

We always do our best to assist every customer, as we have been doing for the past 11 years. Therefore, we feel your review is somewhat unfair. Nevertheless, we sincerely appreciate that you installed and tried Qstomizer, and we wish you the best of luck in the future.

April 4, 2024

I'm amazed at how simple it is to set up this product.
I'm already envisioning the exciting possibilities of the 3D new version!
I'm eagerly anticipating its release.
Highly recommended!

Custom Mugs by Dundas Print
Canada
About 1 year using the app
December 7, 2023

This app is amazing, it works perfectly when you sell customized products, also the customer support is amazing, they are really attentive and they have a lot of knowledge to solve every problem you may have. I completely recommend it

Remark Mx
Mexico
About 2 months using the app
March 18, 2018

Terrible support. The app broke my product pages (code was changed so no products showed), and Ramon refused to assist. Not recommended.

Elastic Band Co
United States
3 months using the app
August 2, 2018

Fantastic app.
Even better qstomer service!
Ramon is a ninja !

Slinggrip
United States
About 1 year using the app