Reviews (466)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing bulk orders, tiered pricing, and order limits, especially for B2B and lightweight wholesale. They say it reliably handles complex quantity breaks, minimums/maximums, and one-per-customer rules across large catalogs and multiple stores. Merchants like the customizable discount tables, CSV rule imports, POS support, localization, and useful free plan. Support is frequently described as fast, knowledgeable, and very helpful with customizations.

February 4, 2021

Great app and it offers excellence customer service! This app did not work properly for my theme, but Peter from CS team helped us to fix all issues quickly. Now, the app is running smoothly. One suggestion to the developer is to add time period for purchase qty limit.

ZP Health
Hong Kong SAR
About 12 hours using the app
August 19, 2022

I had an odd theme that had some issues with the automatic setup. But it didn't matter because their awesome team was there to help get it going - doing some custom editing to make everything work great. Very responsive - I have yet to find an app that does this as cleanly.

Sticks & Doodles
Canada
1 day using the app
ORICHI replied August 20, 2022

Thank you again for choosing and reviewing our app. Hope we can help you to maximize your sales performance! :D

September 20, 2022

This app is brilliant we were looking for a way to stop customers from ordering less than 5 of our smaller items. This does the job perfectly. A couple of times we ran into issues but help from Anna at Orichi was brilliant and the problems have always been rectified quickly.

WOW Toys
United Kingdom
About 2 months using the app
ORICHI replied September 20, 2022

Your reviews made our day! Our whole team works hard to keep our customers happy with quantity breaks and limit order features from our app, but we can’t do this without amazing partners like you. Thanks so much, and hope we can help you maximize your revenue

May 3, 2023

Just installed the app. David provided all the help and support in setting it up. It was done pretty quickly and it looking the way I wanted it. As of the time of installation and testing it, it is working better than the other tier discount apps I have tried earlier.
Thank you!

Style n Craft
United States
About 1 hour using the app
September 5, 2022

This app works pretty well, I use it to limit the minimum amount of money a customer can buy and the number of products they can buy. There are some small problems during the process of using it, but they are solved effectively by the customer service, I am very satisfied with your service!

Newcome Lashes
China
4 months using the app
ORICHI replied September 13, 2022

Your reviews made our day! Our whole team works hard to keep our customers happy with quantity breaks and limit order features from our app, but we can’t do this without amazing partners like you. Thanks so much, and hope we can help you maximize your revenue

Edited June 28, 2021

App disabled my "ADD TO CART" button. Support was looking into it and never got back to me. I am dead in the water now. **UPDATE**
Since I left this review, the app publisher has not stopped harassing me to change my review. The app did not work and the support was not there when I needed it.

Vintage Electric Supply
United States
11 days using the app
ORICHI replied June 28, 2021

Sorry for your bad experience
After looking at the issues I noticed that
The errors that caused the add to cart button did not come from our application. We are trying to explain this. After you install the application everything works normally. After 2-3 days there is an error on your store, please give us a chance to prove it
We have contacted you to like this issue, please give us one more time opportunity to explain. If there is anything you need help with please get in touch with us.
Thank you

Edited September 4, 2023

This is my second review - this first was about the app - this one is about the outstanding customer service and knowledgeable staff. They are always super responsive and helpful. Thank you Lylia for your quick response and helping to make the app work even better for us. We appreciate your efforts.

Cardstock Warehouse Paper Company®, Inc
United States
8 months using the app
June 15, 2023

AWESOME all around. Simple interface but allows you to do sophisticated things. Support helped us solve a real edge case that I was sure was too complicated. SO MANY choices with discount apps but I HIGHLY RECOMMEND you start with these guys and I would be surprised if they can't do what you need.

Liberty Puzzles
United States
15 days using the app
Edited October 27, 2020

This app is wonderful, it allows me to display bulk pricing discounts neatly and even lets me clarify our minimum quantity for each item, which people used to miss all the time. In addition, I needed a couple tiny tweaks made, and their team was incredible in taking care of that for me. Excellent customer service!

EcoBrander Promos
United States
4 months using the app
January 20, 2023

The assistance I got from Jordan at Orichi was great and very timely. As I onboarded the app, I received screenshots with arrows and highlights. Within 2 days Jordan helped me customize our discount table which looks great now. His team also made a text alignment issue change that I asked for.

Great support

Michael

ALZO Digital
United States
4 days using the app