Reviews (466)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing bulk orders, tiered pricing, and order limits, especially for B2B and lightweight wholesale. They say it reliably handles complex quantity breaks, minimums/maximums, and one-per-customer rules across large catalogs and multiple stores. Merchants like the customizable discount tables, CSV rule imports, POS support, localization, and useful free plan. Support is frequently described as fast, knowledgeable, and very helpful with customizations.

Edited April 24, 2025

I would highly recommend this application due to the exceptional support provided. Their assistance with bulk product data import was particularly helpful. While my experience has been overwhelmingly positive, I would suggest a review of the record addition process, as it currently takes approximately one minute to complete. Nevertheless, the support team's responsiveness and effectiveness were truly outstanding.

Print Canada Store
Canada
4 months using the app
January 28, 2025

this app does not work at all - after installing and applying to products, it is rendered completely ineffective. i.e., it simply does nothing. for product limitations, customers are still able to add as many as they'd like to the cart. attempts for support / customer service have gone completely unanswered. waste of time.

Full Circle Distribution
United States
About 2 hours using the app
ORICHI replied February 9, 2025

Hi there, sorry for our slow response due to the Lunar New Year. If you see that our app does not work as you expect, it can be due to many reasons, like incorrect set up, or a small conflict between our app and your theme. So please allow us to help checking the issue, we're sure that we can make it work.
We also tried to contact you via email right on the next day, so we hope that we can help you to set up the app again.
Thank you!

January 14, 2025

Tried few apps. Most of them would only work with the same product. But this one worked with the different collections as well. Exactly met the requirment. Also, the support was super fast.

House of Nepal
Australia
1 day using the app
Edited August 19, 2025

I’ve been using this app for a while now and I’m really impressed. The customer support is excellent responsive, friendly, and always willing to go the extra mile. They don’t just answer questions, they actually customize elements to fit your needs, which makes the experience feel very personal and tailored. The app itself works smoothly and reliably. Highly recommend to anyone looking for both a great product and outstanding support!

ICE FABRICS
United States
Over 4 years using the app
ORICHI replied November 3, 2024

Hi there, we're so sorry for any inconvenience our app might have caused for you. We tried to reply to you multiple times but haven't got your response, can you please check our email?

Regarding the speed issue, we verified again and all seems to work well. So we really hope to listen more from you to investigate and solve any issues if might have! Thank you!

October 21, 2024

We were looking for an app to set a maximum order amount for specific products, and we found the perfect solution! The customer service was fantastic and attentive throughout the setup process. Although the initial app didn’t fully meet our needs, the support team recommended a combination of two apps, which worked perfectly for us. Now, the order limits are clearly communicated at every step of the customer journey.

fluwelcom
Netherlands
7 days using the app
August 20, 2024

The user interface is intuitive and user-friendly, making it easy to navigate. Additionally, the customer service team was highly responsive to my inquiries. If you're looking for a Shopify app to manage bulk discounts, this one is highly recommended.

Magfine Corporation
Canada
About 7 hours using the app
June 20, 2024

First of all, I want to say that Alvin's service is fantastic, very thoughtful and responsible, and he resolves issues very quickly, with utmost professionalism. Although there were some minor issues during the initial setup phase that made me doubt whether I had chosen the wrong product, Alvin guided me patiently, helping me identify possible causes of the problem. His responsibility and professionalism have restored my confidence in the product. I believe that with such professional technical support, your product will continue to improve. The product itself also performs excellently, providing personalized solutions swiftly tailored to our business needs. Both the product and the service are outstanding!

Bluevua
United States
2 days using the app
February 29, 2024

I need to offer volume based pricing at a variant level. This app solved this, however it is a pain working with it. It takes forever to do the slightest change and its messing up my UX having it take forever to load and apply the pricing rules. It was way better when I started using it. I dont know what changed they did, but it definitely didnt improve. I hope they do something about it.

Para Paquetes
Mexico
4 months using the app
February 28, 2024

The support from Alvin was very impressive who scheduled a call to investigate an issue that ended up being caused by a different app. He went above and beyond what was expected of him. The app itself is great and very easy to configure rules. I wouldn't hesitate in recommending this app.

AESTHETICARE Professional Shop
United Kingdom
Over 1 year using the app
February 19, 2024

This is a great app. We have tried a few similar but this one is the best we have used. We use it for providing volume discounts on certain collections. We set the discounts at the collection level, which is what we were looking for. We have contacted customer support 3 times with questions and they have responded quickly and promptly with the answers we were looking for. I can't recommend Orichi enough!

Real Deal Steel
United States
4 months using the app