Reviews (199)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is effective for boosting sales and average order value with quantity breaks and tiered “buy X, save Y%” offers. They like the clear discount tables, strikethrough pricing, and support for both percentage and fixed discounts. Setup is quick, performance is reliable, and customization to themes and cart drawers is strong. Support is consistently described as fast, proactive, and helpful—even on the free plan.

September 10, 2024

Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.

Lucky Dog Hot Sauce - Food's Best Friend!
United States
About 4 years using the app
Website on Demand Studio, LLC replied September 12, 2024

Hey there Lucky Dog Hot Sauce and team!

Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job.

If you need any help, you know where to reach us!

September 5, 2024

Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.

Dip and Glow Wholesale
United Kingdom
About 2 years using the app
Website on Demand Studio, LLC replied September 9, 2024

Hey there Dip and Glow Wholesale and team!

Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership.

If you need help or have any questions, please don't hesitate to reach out to us!

April 30, 2024

Not working. After setting everything up it’s still not showing discounts on multiple items added

BETA40
United States
3 days using the app
Website on Demand Studio, LLC replied July 17, 2024

Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email again to see if there's anything we can do to improve and hopefully fix the situation.

Hannes Bez | Director of Customer Experience

April 24, 2024

Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.

Stapling & Nailing Ltd.
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied April 26, 2024

Hi there Stapling & Nailing Ltd.!

Thank you so much for the amazing and detailed review! We're thrilled to hear that you're having a great time using our app. We appreciate your kind words for our support team as well. We'll make sure that they are recognized for their efforts.

If you need further assistance, you know where to reach us!

April 10, 2024

Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.

Sewell Direct
United States
Over 4 years using the app
Website on Demand Studio, LLC replied April 12, 2024

Hi there Sewell Direct team!

Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance.

If you need anything else, please let us know. We'd be glad to help!

March 28, 2024

Timely customer service through the chat function, thanks!

ANS.EIN
Singapore
Over 2 years using the app
Website on Demand Studio, LLC replied April 1, 2024

Hey ANS.EIN team!

Thank you for the wonderful feedback! We're glad that you received a prompt reply from our support team. We appreciate your support and hope that you continue using Bulk Discounts Now.

If you need further assistance, you know where to reach us!

March 21, 2024

Amazing app, great team and top-notch support from Sunny and Alina!

Mister Agave
United States
About 1 month using the app
Website on Demand Studio, LLC replied March 25, 2024

I'm glad that Sunny and Alina were able to help you out Mister Agave and team! Thank you for your feedback, this helps boost our team's morale and gives us more reason to provide you with excellent customer service!

If ever you need any help or have additional questions, please feel free to reach out to us!

January 15, 2024

The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!

Dream Vessels
United States
Over 3 years using the app
Website on Demand Studio, LLC replied January 17, 2024

Hi Dream Vessels and Team!

Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review!

Feel free to reach out if there's anything else you need help with!

November 26, 2023

Needed to fix WOD after new theme published. Vlad responded immediately and fixed the issue.

American Paperwear
United States
2 months using the app
Website on Demand Studio, LLC replied November 28, 2023

Hey there American Paperwear and Team!

Thank you for leaving a great review for our app! We're glad that Vlad was able to provide you with a quick solution. This review will definitely make his day!

Please let us know if you need further assistance. Cheers!

October 16, 2023

The Bulk Discounts app fits our exact needs, and their customer support team is extremely responsive and helpful!

Feast Source
United States
About 2 months using the app
Website on Demand Studio, LLC replied October 19, 2023

Greetings Feast Source,

Thank you for leaving us this great review! We love to hear that Bulk Discounts Now fits your store needs and that our support team was able to assist you with your set up! Let us know if you need any assistance at all.

The Support Team