Smartviewer: Quick View

This app helped me get an Add to Cart button for all collection products, which is something I desperately needed. These guys really went above and beyond with their service, because they helped me not only get the cart drawer to open when someone Adds something to their cart, but they also added functionality to change variant images when a different child variant is chosen. This is a winner! Get this app! I'm very pleased with the functionality and the customer service!

Quick View turned out to be the perfect app for what we were hoping to achieve with a 'quick view' button and and 'add' button in collection view. Sure to speed up the customers experience on our new store. Many thanks to Louis from support who quickly responded and helped me understand how to install the 'add' button. Love that I can effortlessly 9and with no code needed) customise the colours of all aspects of the buttons and pop up to blend with my store theme.

Mark.
Paper D'Art

I have been using Quick View for over 4 years and it just works great. Easily integrated and seamlessly blend in with my site. It gives quick access to product preview and adds to cart option without leaving the collections page. This increases the conversion rate and makes the shopping experience smooth.

Recently, I upgraded the app, and a little thing out of line. But Brian Lee at SECOMAPP responded so fast and fixed it in no time! Great service and product! I will definitely continue to use it and recommend to others with no hesitation.

Installed a few days ago. Think this will be especially appreciated by my mobile viewers plus make my site look even more professional for all viewers. I had a couple smaller things not working on my custom shop theme. My email was answered in a timely manner, questions were addressed & they even took it upon themselves while making corrections to tweak the coding a bit & make some other things look better in the pop up. Woo Hoo for pride in your work & voluntarily making something better for another! ~ SA & The Shop @ www.SueAnnTexas.com ~

This app is awesome and its category I think it's one of the best: best design, best options to customize that, best functionalities.

Also the support is great and Louis is always quick and willing to help when you submit him a request.

I gave only 4 stars instead 5 because we had several problems implementing the app, and we had to work them out several times before fixing them. But when you launch a new brand ecommerce that is pretty sophisticated compared to your previous one, I find normal to face these kind of issues.

So, I would reccomend this app and Luois is a skilled and nice guy.

In addition to the fantastic features in this 'must have' killer app, I just received world class support. As a chief technical officer by trade, and a business owner, I could only hope to emulate the responsiveness and 'get it done right the first time' support I just received. We recently launched a new site, and b/c a custom variance via another app was required, I needed this displayed in the 'quick view' as well, or about 1/2 of our store would be useless. In just a few hours, support figured out exactly what I needed, and resolved the issue. Just amazing! You should have no hesitation regarding getting this app.

I used this app to help wholesale customers place orders quicker. Instead of having to go into each product individually, they can use quick view to add the quantity they would like. I also like that they get a message when there's not enough inventory. We've also told customers to use this functionality to check stock. For example, the enter 1000 under QTY and get a message of exactly how many are currently in stock. This helps as retailers don't need to call us to ask how many pieces are there. They know right away. Before this app, our store would tell the customer if there was not enough inventory only once they were checking out, which was frustrating. This way they know right away and can make adjustments as needed.

This is a nice free app if you're not wanting to customize it yourself. I ended up needing to customize some things, but had to do so by emailing the developer. They were quick to respond and Louis was very efficient at removing the "add to cart" function on certain products. It would be nice if I was able to do some things myself without upgrading. I'd like to be able to edit what info shows up in the quick view pop up, as the entire product description is all mashed into the pop up box without spaces and then is cut off when it reaches the character limit. It just looks bad. I would like to change it to a few quick details about the product. I"ll have to ask support for help again, but hopefully it can be done easily without upgrading as well. Overall, I'm happy enough to keep the app for now.

**Changed from 5 stars**

This app causes a glitch in multiple places on my site. Everything works great in grid view, but list view creates a double "Quick View" button. This happens on my home page, blog pages, collections, etc.

So I reached out for help. I even provided screenshots of the problem, before and after pictures to illustrate this problem occurs only in certain views.The initial reply asked for access to the site. It was a quick reply and I thought this meant they would handle this for me quickly. Wrong.

They logged in once and said they couldn't get the glitch to show up and asked for more details. I mean, I wrote a paragraph explaining it AND provided multiple pictures. Ok, so I explained it again. To which he replies that they still can't get the error to work. He sends me a short video illustrating it should work fine but he hasn't logged into the site for 2 days to even check the code.. So how can you fix it if you're not in the code looking for the problem?

The problem is our site has a native quick view button but not on our home screen. Our original ticket with secomapp was a request to have them ONLY install their code on our home page so there wouldn't be a confliction. It seemed to work. Apparently it only does in certain views which means this code was installed incorrectly and now I can't get help long enough to fix the problem. THEN their app has a massive error in the dashboard so I couldn't disable the app if I wanted to.

**Original review**
I am really surprised at how professional the support is for Secomapp! There was a glitch (I'm assuming an incompatibility with my theme) So I wrote them an email and I got a reply within an hour..this was late at night over the weekend. Not only did they reply fast, but my problem was solved instantly. Kudos to Secomapp! I'm glad to be using their service as I know I will be taken care of if anything else pops up! Thanks again!

Looking forward to customizing this app! Will report back!