Reviews (289)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game changer for faster, more convenient shopping, especially on mobile and for wholesale/B2B. It enables quick product previews, variant selection, stock checks, and direct add‑to‑cart/Buy Now from collection pages. They like the customizable popups, conditional buttons, dual pricing, and review/promo display. Setup is easy, performance is lightweight, support is fast and proactive, and the free and one‑time payment options are seen as strong value.

May 17, 2017

This is a perfect solution and very easy to install. The team was incredibly responsive when I needed help making some adjustments as well. I think I'll be upgrading shortly to have mobile functionality as well.

Berkey
United States
2 days using the app
January 27, 2018

Awesome app. Will make shopping a lot more convenient for customers. If you stick with the free app, highly recommend atleast paying to remove the logo / making it available for all platforms. Can check it out on our site here: www.b-clutch.com

Bclutch
Canada
3 days using the app
Edited October 6, 2017

I tried to add an additional feature which had to be implemented by one of their Secomapp staff members. It took them 3 days just to add it, then 3 days to remove it because I didn't like the way it looked. (There is no way for you to add the feature yourself) Total, it took them 7 days and still with no refund for my money even after speaking with the "CEO".

Overall they were nice but extremely slow. You get passed off as a customer and response time SUCKS.

EDIT: I asked for a refund on September 15th.... Received October 6th. SAD!

Voltlin
United States
10 months using the app
Squirai Technology Ltd. replied July 14, 2019

We truly apologize for the unpleasant experience. We were at fault for the support time. We tried to make things right and process a refund. Please excuse us because the refund also depend on the process of Shopify.
For further discussion, please contact us via support@secomapp.com

Edited October 5, 2017

EDIT: App works great, but do not let their developers have access to your liquid code. They tried to make changes to make their app match my theme and have altered very important elements of my store.

Buddy Brew Coffee
United States
8 months using the app
Squirai Technology Ltd. replied July 14, 2019

We are sorry for this misfortunate event. The mistake was fixed and your product was restored within 3 hours.
Our team ensures that this issue will never happen again.
For further discussion, please contact us via support@secomapp.com

February 7, 2020

The app in general is good but I did have an unfortunate experience with it. Originally I started with the $49/month plan and I paid a programmer to do some customizations on the Quick View App to personalize it for our website. After a few months I realized the functions we really needed from the App were available on the $15/month plan so I downgraded. At this point ALL MY CUSTOM PROGRAMMING WAS LOST. This was a huge disappointment because no where in the process of downgrading did it say that I would lose the custom programming that I had done. When I contacted customer service they were understanding and nice but they were not able to recover my custom programming and were not able to help me program in the changes that were lost. A unique situation but worth sharing so others don't lose valuable time and money with the same problem.

Katie Dean Jewelry
United States
4 months using the app
Edited September 6, 2024

The app does not install it so that you can configure it within Shopify - you configure it outside of Shopify which I personally did not like. The result looked pretty awful and the configuration did not feel intuitive to set up. I uninstalled it fairly quickly as it was not for me.

Charming Beads
United Kingdom
16 minutes using the app
May 16, 2016

Customization easy and Great!!

Lepoufhome
United States
12 minutes using the app
April 12, 2017

GOOD CLEAR VIEW OF THE PRODUCTS

Storazebiz
India
1 day using the app
August 15, 2016

Nice up but need money for full use!

Oneiraxeiros
Greece
3 minutes using the app
April 1, 2016

Nice support and services ... Thanks.

Frozen Garden
United States
23 days using the app