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Bait and switch. I realize it costs money to provide these services but with Shopify being a major ecommerce platform, Intuit/QB should provide this service to their paying customers. Bold took over managing the app and it went from free to $30/mo. I think the pricing is absurd for a small business to transfer sales data. I hope they rethink their model. I get paying that if you're syncing inventory and more complex accounting but I send over 40-50 orders a month which I can't justify spending $30/mo to do. I think the bad practice was Intuit offered this for free and then pulled a switch on it's customers. If anyone has recommendations on a web-based accouting system that integrates to Shopify for free, please let me know!
Great app
www.pilottrackhdd.com
Paul was great!! He assisted me in solving my problem quickly and efficiently. Two thumbs up!
So far the app is working great. All data is getting imported properly. This app really saves us time and works as advertised.
I can not get QuickBooks to link with anything. It's near impossible to use. But it might be easier if this app actually worked.
Thanks Jericho and Rony for you help today. You were able to get my questions answered quickly and efficiently. I really appreciated you checking into how things work in QBO so I could get the most out of your app. Your customer service makes me glad I chose your app.
Just started using the app and so far so good. Did have an error when exporting but reached out to customer service and customer service (Nikhil) got back to me pretty quickly with a step-by-step guide (so helpful!) to figure out how to get around the errors. I am a visual learner so the guide was exactly what I needed. Hopefully this app works in my favor as I grow and expand my business.
I'm using this app across two separate shops, and so far it is working well. The customer service is excellent. I have two pain points left:
1. Synching a single QB account with two Shopify stores
2. Matching SKUs for 'bundle' type products
Still, for a small business like mine, this app is great, as it helps me to automate the process from order in Shopify to a printed sales receipt through QB and Google. Thanks for your help. You have been wonderful!
Easy setup. Orders and payments from Shopify export to QBO nightly.
Error in Sales Tax calculation -- it is doubling sales tax on shipping -- making Sales Tax Liability in QBO incorrect. BOLD says "working on it"... but not working now as of March 2019.
Hi there, thank you for your feedback. I'm sorry you have ran into some trouble with QBO; I just wanted to let you know that our support team has identified the issue and will be continuing to work on it until a resolution has been made.
This is the second apps I installed from BOLD, and it was a disappointed all over again. The support is so damn slow until now the export from Shopify to Quickbooks was failed all the time. Lack of support team that replying to me without reading my previous comment very unpleasant. They're like to drag the case into a long period and till now, it never settled. Not recommended apps & company, period.