Reviews (2,015)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time-saver for running both Shopify and Etsy, especially with large catalogs. It automatically syncs products and inventory, eliminating duplicate listing work and making shared stock management easy. Setup is described as quick and “set it and forget it,” with an intuitive interface and reliable syncing. Support is frequently praised as fast, hands-on, and proactive, with clear guidance and smooth refunds.

May 31, 2023

Unfortunately the app kept changing my stock and I reached out to customer service about this but it looks like they're not able to fix it. Also any negative stock will make those products on etsy in stock. Apart from that, the app works well.

ayaecofashion
United States
4 months using the app
May 21, 2023

Joseph was extremely helpful and persistent, even when I had dumb questions. He was able to assist me with getting all my inventory moved over to Etsy from my Shopify store. 10 out of 10! Couldn't have asked for better service. Highly recommend.

Golden Autographs
United States
1 day using the app
R. I. T. N. S. replied May 22, 2023

Hi! Thank you so much for taking the time to leave us this lovely review! Glad I was able to set up everything for you. Have a wonderful week and best of luck with everything! ☘️
- Joseph

July 27, 2023

Fantastic app and brilliant service. I've tried many to sync my Etsy and Shopify together and this is miles ahead of the competitors.

I was unsure how to sync my items and the customer service was instant and fantastic!

Well worth the money, and highly recommended.

Weird Horse Apparel
United Kingdom
30 days using the app
June 6, 2023

Love Etsy: Sync Products and Order. I have always wanted to open an Etsy shop but I found it too difficult to manage inventory as I sell on other platforms. Now that I have discovered Etsy Sync I can finally open my Etsy Shop without any worries. Also, customer service is brill, very quick to respond. Rachael

Rachael Winter®
United Kingdom
2 months using the app
Edited April 24, 2023

I do not know anything about syncing my products and Joseph from Customer Support Chat was so kind to assist me every step of the process. This is my second chat with Joseph assisting me with syncing my selected products to Etsy. He is knowledgeable, personable, thoughtful, and very thorough. I look forward to talking with him again in the future

bbcherished-gifts
United States
20 days using the app
R. I. T. N. S. replied April 7, 2023

Thank you so much for your wonderful feedback. :) It has been a pleasure assisting you. Just let us know if you need further assistance, we'll be more than happy to help. - Joseph

June 19, 2023

I recently started using Etsy: Sync Products & Orders, and I am thrilled with its performance and functionality. This app has truly revolutionized the way I manage my tasks and stay organized. I wholeheartedly give it a 5-star rating for its exceptional features and user-friendly interface.

From the moment I started using this app, I was impressed by its seamless integration and intuitive design. The user interface is clean, visually appealing, and easy to navigate, making it a joy to use. It didn't take long for me to familiarize myself with the app and start reaping its benefits.

Nation Athletics Bjj
United States
2 days using the app
R. I. T. N. S. replied June 20, 2023

Thank you so much for this wonderful feedback. It was really a pleasure helping you today. We are always here whenever you need assistance.
- Joseph

Edited May 31, 2023

I have 4 stores and have been working with them for a while. Here are the pros and cons:

Pros:
Affordable
quick response rate
user friendly

Cons:
if your stock is in negative, it will appear in stock in etsy.
Cancelled etsy orders will not cancel on shopify.
They app changes me shopify stock. I noticed that my stock wasn't aligning my physical stock and I saw in the product history that Etsy app started changing my stock.

I reached out to their team about this and they keep saying they will get it fixed. I usually have to follow up on and ask whats happening. I haven't heard any solution about the app changing my shopify stock. I sent screenshots as well.

Aya Eco Fashion EU
Netherlands
5 months using the app
May 20, 2023

I have been and Etsy seller for almost 12 years. Today, I decided to actually build my stand alone site with Shopify. Rather than manually enter over 300 products I chose this app to assist me in exporting my listings. So far, it's working pretty great! (It's going to take some time to complete with all the variants and photos...) I also want to say that my experience with Joseph has been exceptional. Right after I downloaded this app he greeted me, in a chat window, and let me know he was there if I needed anything. A few hours later, I did have a question, and he was right there to virtually hold my hand as I hit the sync button. Excellent customer service is hard to find these days. He made what could have been a stressful moment easy and seamless. I wish he was going to hold my hand through the rest of this process!

Heart and Sol Designs
United States
About 6 hours using the app
April 17, 2026

Great App, great customer support. works perfect.

APOLLO JWLS
United States
36 minutes using the app
April 15, 2026

great customer service! speedy reply!

My Store
United States
About 2 hours using the app