Reviews (2,015)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time-saver for running both Shopify and Etsy, especially with large catalogs. It automatically syncs products and inventory, eliminating duplicate listing work and making shared stock management easy. Setup is described as quick and “set it and forget it,” with an intuitive interface and reliable syncing. Support is frequently praised as fast, hands-on, and proactive, with clear guidance and smooth refunds.

August 3, 2023

Angelica was EXTREMELY Helpful. As a new user, her direction was clear and concise and was able to help me get my products synced to Shopify in a breeze.

Think Water Store
United States
About 3 hours using the app
R. I. T. N. S. replied August 11, 2023

Hi,

Thank you so much for your kind words. I am very happy that I was able to resolve all of your concerns. I wish you all the best. :)

- Angelica

August 3, 2023

My agent, Joseph, was absolutely amazing! He made my life so easy in the process of the integration and he was super attentive to answering all of my questions. I couldnt be happier with the ease of this process and with Josephs help

Blank Slate Customs
United States
40 minutes using the app
July 28, 2023

The customer support team is AMAZING! Joseph and Angelica are awesome and so quick to help. They always answer my questions and solve some minor issues I am having, not to mention they are always available! Really recommend this app for crossover managing for both Shopify and Etsy.

My Store
United States
15 days using the app
R. I. T. N. S. replied August 11, 2023

Hello,

Thank you so much for your wonderful feedback. It's a pleasure to be part of setting up your account. I wish you all the best. :)

- Angelica

July 15, 2023

Angelica was awesome! Customer service really helped me sync everything together. If your having problems, just use the chat!

Pxl Pals
United States
9 days using the app
R. I. T. N. S. replied July 24, 2023

Hi!

Thank you so much for your positive feedback. I am very happy that I was able to change your mind about cancelling your account. Please don't hesitate to reach out if you have any questions or concerns. I wish you all the best! 😇

- Angelica 😊

July 16, 2023

I've been having issues with several integration programs and its just been frustrating . I downloaded this one and it synced but still some issues. I reached out to support and Angelica was AMAZING!!! My Shopify had discrepancies and instead of sending me screenshots of how to fix it, I am not tech savvy, she took care of it and assisted me every step of the way. I like the program but a major plus, I LOVED Angelica!!

Q Costumes
United States
About 2 hours using the app
R. I. T. N. S. replied July 24, 2023

Hello Raquel,

I appreciate your wonderful feedback so much. I am very happy that I was able to solve your issue and be able to set up your account. I am wishing you all the best. 😇

- Angelica 😊

May 4, 2023

Joseph was very helpful and always responded to my emails swiftly! Grateful to him for all of his help!

Rose & Clay
United States
27 days using the app
R. I. T. N. S. replied May 8, 2023

Hi! :)
Thank you so much your wonderful feedback. Please don't hesitate to reach out again for any concerne! :)
- Joseph

June 8, 2023

Easy glowing 5 stars! Absolutely smashed it and helped with ensuring my store was all connected and ready to go

LUCIA.
Australia
24 minutes using the app
R. I. T. N. S. replied June 9, 2023

Thank you so much for this wonderful feedback, it's highly appreciated. Please don't hesistate to reach out anytime!😊
- Joseph

May 13, 2023

Great chat service, Joseph provided prompt and friendly assistance in resolving my issue. Thanks very much for your support.

Angel Barocco
United Kingdom
6 days using the app
R. I. T. N. S. replied May 15, 2023

Hi! Thank you so much for these kind words! 🤩 I'm glad I was able to help. Please don't hesistate to reach out anytime.
- Joseph

April 27, 2023

The customer service for this app is super quick and efficient. Thea was incredibly helpful and so sweet! thank you so much! 10/10 customer service

Crystal Glow Shop
Canada
About 2 months using the app
R. I. T. N. S. replied April 27, 2023

Hello! Thank you so much for your wonderful feedback an it's my pleasure assisting you. -- Thea :D

May 20, 2023

My experience was terrific. I started out knowing nothing about this app and once I communicated with the representative, Everything fell into place. I had my settings for products incorrect, and my representative was able to guide me and explain how to correct it and proceed with the following steps.
I was leary about selecting this app over the others, but now I am convinced.

The Prudent Merchant
United States
About 2 hours using the app
R. I. T. N. S. replied May 21, 2023

Hello! Thank you so much for your wonderful feedback and I'm glad I was able to answer all of your questions. It's my pleasure assisting you.🤗
- Agelica