Reviews (2,008)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time-saver for syncing products and inventory between Shopify and Etsy, even with large catalogs. It’s valued for multichannel selling, two-way syncing, and “set it and forget it” automation once configured. Many describe onboarding as hands-on, with agents guiding setup and first sync. Support is frequently praised as fast, human, and proactive, and some highlight fair billing and refunds.

October 8, 2023

Omar in customer support was both kind and incredibly helpful. Thank you for making this process relatively painless!

Hygge Abode
United States
About 2 hours using the app
October 3, 2023

I just signed up, but so far the integration and syncing seem sooo much easier than other apps I have used. Angelica was very helpful, kind, and answered my questions clearly without being condescending. I'm a bit older, and I appreciated that!

Jenn Ross Designs
United States
About 1 hour using the app
September 29, 2023

Super fast and efficient and I thought the chat was a bot, but it was a real person! Love this app

Apothecary By Mariza
United States
27 minutes using the app
September 21, 2023

She did an excellent job! She was patient and kind. She stayed until everything was resolved.

Ria Bleu
United States
About 1 hour using the app
R. I. T. N. S. replied September 27, 2023

Your five-star review means the world to us. Thank you for your kind words and for choosing our services. We look forward to serving you again in the future!

September 7, 2023

I was assisted by Mohamed Hussein during the onboarding and setting up my business account, shop and products sync. Mohamed had gone well above and beyond each step of the way to the point of having a video call, screenshare and going thru every part of the process thoroughly and certainly with passion and willingness to make sure I'm totally done with the whole setup. He even was ready to be online with me syncing all my products, thank you so much for your help. Etsy definitely cares for their clients thru their customer service and their team. Again thank you again Mohamed.

Le Grand Chevalier
United States
About 7 hours using the app
R. I. T. N. S. replied September 9, 2023

Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product and service and it’s always rewarding to hear kind words. We love that you love us :)

September 4, 2023

The customer support here is incredible! They walk you through setting up the sync with a real person who is able to answer any and all questions and actually do the work of setting up the first sync. A+++

Prints of Darkness
United States
41 minutes using the app
Edited February 4, 2024

I worked with Nassar. He got my site up and working again. Very professional and patient. Glad he was there to help.

Glitter & Glue
United States
5 months using the app
R. I. T. N. S. replied August 28, 2023

Your kind words made my day! I am delighted to have provided you with a positive experience. Let us know if you need further assistance. We're excited to serve you! ☺️

August 29, 2023

So far so good. The tech who helped me was super efficient and synced all my products from Shopify to Etsy, and Etsy back to Shopify.

Earth's Glitter
United States
38 minutes using the app
Edited January 16, 2024

Worked with Arianne today. She was very good and easy to understand. She has a great understanding of the product and was able to answer all my questions quickly.
Thank you

Sibbas Sunshine Fabrics
United States
5 months using the app
August 23, 2023

Angelica was super helpful with the onboarding process! Being able to sync my Etsy store with my Shopify website is a MUST for ease, convenience of business, and for accurate inventory numbers.

Gray Bird
United States
About 2 hours using the app