QuickSync: Etsy Integration

Easy integration, simple steps, no fluffing about its great.
Had a few problems & questions but they were all solved & answered by lovely Jayson, he made the process go much smoother and more frictionless.
I had a response within 2 minutes, I was shocked to say the least! Everything else was sorted shortly after. Fantastic support from Jayson and great app experience from QuickSync

Trying to sync my information manually was a hardship I no longer had to endure, thanks to QuickSync. During the process, each person I spoke with was a tremendous help with a challenge I had been facing for months on my own. The level of customer service I received from the team during my sync from Etsy to Shopify was outstanding. Having someone to guide me through each step was invaluable, especially after two frustrating months of trying to make this update on my own. I'm truly amazed and grateful for the support I received.

After 5 months using this app, this app has created more problems than solving the issue to the extend affecting our sales on Etsy. Here are list of problems we have faced, everytime we reach for support - we get instead support however we run into multiple side effects which are discovered later.

1. Alt text of image not syncing
2. Variant images are not associated (learned hard way when our sales went down)
3. New listing overwrote existing listing when both has different SKU
4. Order syncing now takes 1 hours from Etsy to Shopify
5. Video is not synced - support told this feature is not supported.

A little disappointed! They advertise that you can manage Etsy orders from Shopify, but in reality, you can't! Etsy doesn't allow for address integration, so unless you want to do double the work, I don't recommend.

The customer service was outstanding and the app is easy to use, but it seems best for product syncing only.

No doubt the app is great after integrating with Etsy straight away we saw the increase in our sale. There were few hick ups along the away but were quickly resolved by the customer care team. still testing. .. A quick suggestion allow the order and product sync into the lite plan as well you guys can limit the number products that can be sync. This will allow user to use the full features of the platform and test their needs. only that reason giving 4 stars. else 5 stars all the way.

Still learning the app, I downloaded the free trial a couple of days ago. The Syncing part was pretty seamless. I did run into an issue with having my inventory update and reached out to a customer service agent who was very helpful and we got it fixed in no time. Looking forward to this integration and how it will help my business.

Our experience has been very good. So far the App is very easy and quick to use, no issues. We are very happy with this App and Omar has been very helpful with any questions we had and the setup process.

They also offer the ability to export your full catalog to another platform if you choose.

So far everything is working exactly as expected, no issues. Incredibly quick to setup. The best part about this service is the responsive chat team. The whole onboarding process, setup, and troubleshooting, there's always a team member on-hand to help you out with whatever task you're hoping to achieve. They take feedback, they're kind, and they really want to help you get your products synced. Joseph today was quick to message me and resolve some unsynced products that occurred as a result of me messing around on my own. He was incredibly helpful and quick to communicate.

Great customer experience. Joseph was great! I do wish they had the feature to sync customer data from Etsy to Shopify

**EDIT** Please take this as a warning, after leaving this review, this company and its staff have proceeded to harass me and try to bribe me to remove my review. They have been trying to contact me DAILY through my websites chat feature (meant for customers) and have also been emailing me telling me that they are a new hire and live in Egypt and they will get fired( Apparently the staff member is still on probation) of my review. Even if this was true its completely inappropriate and unprofessional, and doing 2 minutes of research showed me that Joseph has been with the company for over a year and is not a new hire full stop. Please be wary of all of the fake sounding good reviews on this app, as I now believe them to all be fake, as if they are trying to bribe me to remove my review, no doubts they have done it to many others.***

Really not a great app, I had high hopes for this but sadly I have had numerous issues. My products seemingly all synced up fine for a while until I started getting orders where I didn't have any stock left. I checked on the app and basically whenever anyone places an order off either my Etsy or my Shopify, the items that they ordered would be 'un-synced' and I would have to manually update the inventory and then re-sync the products every time. I did contact the support on numerous occasions, and despite them being lovely and quite happy to help, my issue has never been resolved and its been nearly a month now. I am coming to the end of the free trial they offer but I will be cancelling before any payment comes out as sadly as it stands, the app is useless as I am having to manually update my stock still.

I will also note that I've been having issues with items being 'deactivated' on my Etsy when they haven't sold out since installing this app too. I cant say for certain that this app is the cause but it started happening around the same time I downloaded this + other reviewers are also stating the same issues.