Reviews (2,009)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time-saver for syncing products and inventory between Shopify and Etsy, even with large catalogs. It’s valued for multichannel selling, two-way syncing, and “set it and forget it” automation once configured. Many describe onboarding as hands-on, with agents guiding setup and first sync. Support is frequently praised as fast, human, and proactive, and some highlight fair billing and refunds.

December 5, 2024

Joseph was very helpful and quickly sorted out the problem I was having and then emailed over step by step instructions on what to do next which was really helpful. His customer service was great. Thanks

Harrison Cropper
United Kingdom
4 months using the app
December 1, 2024

very helpful and customer service is quick and patient

IvoryBloomStudios
United States
39 minutes using the app
Edited December 9, 2024

Omar was very helpful! I am glad to have had his support with my app. He answered all my questions and was very nice.

My Store
United States
9 days using the app
November 30, 2024

Joseph (from Egypt) was incredible to work with. He was super friendly and supportive. He made the whole integration very smooth and painless. I highly recommend for the great customer service!

UENDURE TEA CO.
United States
About 1 hour using the app
November 28, 2024

Relatively easy to use, just make sure all products and variations are turned on on both platforms before syncing. Customer support was very quick and helpful, even at midnight!

Crypt Cosmetics
United States
About 2 hours using the app
November 29, 2024

WOW! I wish every app had this customer service. Joseph was with me every step of the way and made sure everything was set up correctly. I would highly recommend this app to anyone!!!!

New Vintage Handbags
United States
About 1 hour using the app
November 28, 2024

The setup process couldn't have been easier. During the install Joseph from customer service reached out to me and completed the setup process in no time. This level of service is almost unheard of and really appreciated!

No Ennui
United States
15 minutes using the app
Edited December 1, 2024

Arianne did a fantastic job getting my data reconciled between Etsy and Shopify. It was a pleasure working with them.

Boursaw Creations
United States
3 days using the app
November 26, 2024

great help thanks for customer support

buffalo shop
United States
1 day using the app
November 27, 2024

So far so good! The customer service on the chat is great. The agent helping me was very responsive and offered to keep an eye on my store syncing while I worked on other things.

Lilia's Eye Candy, LLC™️
United States
About 1 hour using the app