Reviews (57)
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Great app that easily integrates with Klaviyo, Postscript and Attentive. Lots of custom buildouts available. A little hard to set up initially but once you do it, you get the hang of it and the team is readily available to provide support. Would definitely recommend!
Thanks so much for using Prehook and sharing your recommendation of Prehook!
Glad to hear that you were able to customize the quiz to fit your needs!
- Gen
I really like this quiz app - easy to set up - lots of functionality - the support was fabulous - highly recommended!
Thank you so much for the feedback and review, we are so happy to hear that you like the app. To your continued growth!
- Gen
Great App, awesome support! We have it live on our site and it has given us tons of data to improve our products and customer experience.
YES!!! We built Prehook to help merchants capture more customer data to create a better product and customer experience, so thank you very much for sharing your experience!!
- Gen
Great customer service! Gen Furukawa answered all of my questions, even though my request was complicated. I can definetly recommend this app and also the customer service.
Thanks so much for sharing this, we love to solve complicated challenges, glad that we were able to find some resolutions! To your continued success!
- Gen
Extremely simple interface to use - it's very easy to figure out what you need to do to get the job done. Great templates - they are useful for content and copy. Very helpful support.
Thanks for sharing your feedback and review, so happy that we are able to help your store capture leads and convert visitors into customers!
This is the best quiz app we've used! It's helped us capture more leads and increase site revenue that is definitely incremental. 11/10!
We're thrilled to hear that--this is our main main metric of success: helping merchants increase revenue and accelerate list growth. thanks for using Prehook!
- Gen
I used this app as a quiz/selection tool to filter my apparel items on the site for customers and it is PERFECT! There were a few technical problems at first but the team worked really hard at resolving the issue and they did with consistent communication. They even followed up when I forgot to respond. I highly recommend this app!
We're so thrilled that the quiz is working perfectly for you! Thanks for the kind words, we appreciate your support and vote of confidence. Looking forward to helping more men find the perfect shirt at Rule of Threads!
- Gen
I installed after seeing the free forever pricing structure within the app store and your pricing matrix- which works for my store right now. then after installing the app, it reverted to a pricing only model of $35/monthly.
Hi there Christine,
Thank you for sharing your feedback, I'm very sorry to hear your experience with Prehook.
Just to be clear, we do have a Free Forever plan, so you do not need to pay anything in order to install the app and build your quiz. You'll only need to upgrade to a paid plan once you need more than 10 engagements.
I have confirmed that you have not been charged anything.
I emailed you a few times, have not heard back yet, but I'd be happy to jump on a call and answer any questions or help you get your quiz set up!
Your satisfaction and success is our primary goal at Prehook, so I do hope that we can make this right for you. Thanks very much, Christine!
- Gen, Co-Founder
We use this APP for our solution guides (2 brands in 13 sites) and it works amazingly. We started by doing the setup and the look & feel, and it was very easy. Then we built the questions and answers. Populating products due to the size of our company was time-consuming, but we contacted Gen and he was very helpful and gave us an idea that worked perfectly. This APP is a 5-star.
Thanks so much for the feedback, we are thrilled to hear about your experience and the solutions for helping guide customers to the right product!
- Gen
We're a big fan of Prehook and the quiz app team. Very easy to use and the app helped us increase our conversion rates by 400%. Syncing data to our Klaviyo account has also been a huge time saver. Looking forward to the new features they're building to help us collect more leads and increase sales. Highly recommend it for any Shopify store looking to make more money.
That is so encouraging and exciting to hear, here is to your continued success! Please continue sharing feedback with anything you need.
