Rapid Reviews: Product Reviews

In the past we worked with many review platforms. We were one of the first paying customers of yotpo, but over time, we did not get any new features unless we would have upgraded to insanely expensive plans. Then we switched to stamped.io . Because of their poor code quality our checkout broke, which is of course horrible, and so we switched to reviews.io OVerall their integration was sluggish and we could not customize it the way we wanted to.
I did a not of research, looked into Junip etc but then found rapidreviews. As the name implies, the reviews are in fact rapid. We got a long free trial and the owner William Belk, was really good in helping us getting reviews imported, and getting set up. The speed, service level as well as the low price are all reasons we will keep working with rapidreviews. We are able to integrate with Klaviyo and collect our reviews that way. They also have their own AMP template which is nice, but at this point I am more interested in video reviews. While rapidreviews can collect them, it is right now not something you can promote with AMP or their regular emails.
I would love to have the ability to push video reviews more with rapidreviews, as those are what moves the needle the most.
Overall still 5 stars for Rapidreviews

We tried a few different review tools - Vitals, Loox, Judge.me - and Rapid Reviews was by far the best. It's fast. It looks great on mobile. And William is very helpful with any questions that we've had come up. Seriously - so many of these tools don't load reviews very quickly on mobile. If you were a restaurant, it's like the host stand being empty. Not ok! Try Rapid Reviews!! Do it now!!!

Great app, very fast page load and better function than the old shopify reviews app.

It was also easy to integrate into out site with a little help from William.

We are also getting more reviews now than when using Stamped to send review requests

Great experience. I couldn't get my reviews to look good with any of the other apps. They just wouldn't format to my taste. William set everything up for me so I didn't even have to do it. Seamless transition from shopify reviews.

Fantastic app and easy to use and install. I really like the way it looks on my website. When I needed help with getting the reviews to show up the way I wanted, I reached out to William (the developer) and received an immediate reply, and my issue was fixed perfectly in less than 24 hours. I would definitely recommend using Rapid Reviews for your online store!

Can't say enough good things about this app and it's developer, William! I researched all of the available apps, their features, reviews, and costs and decided to try Rapid Reviews. So glad I did! Customer service is with the developer himself so of course he knows the app inside and out; he's quick to respond and very patient with all my questions. The app has even more features and customization than I realized - he really thought through developing this app! Documentation is thorough and very helpful. Pricing is reasonable and I like that all features are included with each plan - no making you upgrade to get more features.

Rapid Reviews does exactly what it promises - enhances your e-commerce platform's functionality and user experience without sacrificing speed.

A significant highlight of my experience has been the exceptional customer service provided by William. His dedication to going above and beyond in assisting with every query and challenge has made the integration and use of Rapid Reviews seamless and stress-free. It's rare to find a service where support staff truly act as partners in your business's success.

I wholeheartedly give Rapid Reviews a 5-star rating.

The fact that William will go ahead and white glove everything for you is incredible. If you have ever installed apps before you know it can be hit or miss if everything gets installed correctly. Making sure all your apps and data "play nice" with each other can be a headache. William goes in and just gets it all done for you. That is top-notch service. In addition, the fact that Search X doesn't bog your site down can't be understated. In the sports world, the phrase "Speed Kills" is a good thing. In the online world, speed really can kill your website. Just get this app and don't slow your website down.

We switched to Rapid Reviews after Shopify announced they would be moving away from their platform-sponsored reviews app. The integration was relatively straightforward and I was able to upload our pre-existing reviews with no difficulty. When I did have questions, William was super helpful and quick in his response. The layout is clean, well-presented, and I look forward to hearing from our customers about their experience with this app!

We are a small bespoke business and our reviews are not plentiful, but they are authentic and well regarded by other customers, so the process of gathering and managing them is critical to us. We have been using another provider for two years, and have faced constant issues -political and physical on how they were handled and published. After ignoring the first few email solicits from William at Rapid Reviews, I finally gave in and had a one-on-one conference to discuss my issues and needs going forward. I wish I had responded to his emails immediately and wish this platform was available to me two years ago. I was swapped out and up and seamlessly running on the new platform within 24 hours. The platform is genius, logical, and lightning fast as are the responses for support and assistance. Five stars, oh to hell with it - TEN STARS!!