Rapid Reviews: Product Reviews

We switched to Rapid Reviews after being on our previous Reviews App for about 5 years. The main reason for our switch was due to our previous review app becoming increasingly slower on both the admin panel and the customer facing reviews/questions sections. Additionally, when a major technical issue occurred within the old reviews app, it took a MINIMUM of 24 hours for their customer support to simply acknowledge our urgent email support request. Then, it took another 4-5 days for them to fix the major technical issue with their app. Even worse, the same issue occurred twice over the last 6 months, with both problems taking days to fix.

Based on the above issues with our previous app, we started looking at other highly rated Shopify Review Apps and ultimately decided on Rapid Reviews for the following reasons:

1. William, the app developer is extremely knowledgable on the Shopify platform and is outstanding to work with. He has excellent communication skills and always gets back to us promptly when we have a question or a request.

2. Switching from our previous platform to Rapid Reviews was very straight forward. William really did all of the work. We did NOT have to export and re-import all of our reviews, media, and questions/answers from our old app to the Rapid Reviews platform. MOVING LARGE AMOUNTS OF DATA AND MEDIA IS PROBABLY THE MAIN REASON WHY MANY SHOPIFY WEBSITE OWNERS ARE HESITANT TO SWITCH REVIEW APPS. It seems like other review app developers make it VERY hard to switch to another review app. William seamlessly performed these critical transfer steps for us.

3. The Rapid Reviews app responds very quickly in both the Admin panel and on our website. We love this response and the fact that customers can word search all of the reviews and questions/answers sections quickly. Keyword search capability is very important to us and our customers.

4. Our Shopify Theme "Speed Score" is the highest it has been in years. This speed score increased immediately after switching to Rapid Reviews. We are not surprised since our previous review app was routinely taking 5 to 30 seconds to load reviews and perform search functions. Rapid Reviews really does load immediately.

We are not surprised that this app has so many 5 Star reviews!

So happy I came across Rapid Reviews. The app is so fast and has fixed the problem I had with reviews not displaying correctly and loading very slowly, as a result of the previous reviews app I was using. Setup was fairly straightforward and William was always there to help and answer any questions I had very quickly.

So far this is the simplest review app I've tried (in the best way). William is extremely helpful and personally got us all set up. Why do all the review apps suck? This one is absolutely worth your money (and it's more affordable than the others?!) I think it's maybe a bit hard to use, but I'm sure future updates will make it more dummy friendly.

5 stars+ for William and his team as they played a pivotal role in facilitating our onboarding process. His guidance and support made the journey seamless, ensuring a smooth transition into using the Rapid Reviews App. His expertise and patience in explaining the app's features were invaluable, and he readily addressed any questions or concerns we had. Rapid Reviews is a must have app if you want your site moving fast and slick!

Set up and integration were a breeze and any questions we had were quickly answered in detail by the founder, William. It has additional features our previous review app would charge a large amount to upgrade for, so it's a win for us. We are in the early stages of using Rapid Reviews, however so far we would highly recommend making the switch.

I am absolutely thrilled with the Rapid Reviews app! It not only matches the functionality of my previous app (stamped) but also costs a fraction of the price. Moreover, it's faster and comes with integrated AI to assist customers in writing reviews.

The support I've received has been exceptional. William provided rapid and sterling assistance, making the migration entirely stress-free and effortless.
I could not be happier and congratulate this serious man for his standout work.
I would recommend it without reservation.

Great support, the switch was easy.

We were able to import all our YotPo reviews and not only save $400/mo, but our website is 18 points faster on pagespeed insights using Rapid Reviews as opposed to YotPo, which is huge for us.

We migrated from Judge.Me to Rapid Reviews. This app is faster, provides a better value, and offers more features.

William provided amazing app support and event spent over an hour on a 1x1 screenshare to make sure everything was working & up to our standards.

We've recently migrated over to Rapid Reviews from Stamped.io. Stamped was massively slowing our site down and the admin took a decade to load. We were paying a lot and quite a few of the features weren't included and its refreshing to know the premium features are included as standard. Will has been fab helping us with setup when we had some teething issues. He's quick to respond and will jump on a screenshare if needed. 100% recommend Rapid Reviews.

Great app and value for money. William is hands on in helping every step of the way.