Reviews (37)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 8, 2024

Such an amazing app to help with Fraud. I use this when I have a High/Medium Risk of fraud to verify my customers. I 100% recommend it, and the customer service from Dylan has been so great from the start.

I wish there was a better option for smaller businesses like mine, like a pay as you go option per check or something similar. Maybe in the future! :)

Fire & Ice Moissanite
Australia
About 1 month using the app
March 27, 2024

Real ID has really streamlined our old manual process of verifying customer ID's on potential fraud alerts on orders for our Multiple Shopify E-Commerce Stores. It has greatly reduced staffing demands and handle times for our E-Commerce team and has greatly improved our customers satisfaction with the ID verification process.

The installation and integration was seamless and simple and launching was a walk in the park with the partnership and support of Dylan Pierce and the rest of the Real ID team.

I highly recommend the Real ID app and Dylan Pierce and his team of professionals.

Kevin McCollum
United RV Center
E-Commerce Manager

United RV Parts
United States
5 days using the app
March 13, 2026

Dylan has always provided great customer service. The RealID app has been a wonderful addition to our Shopify POS.

Red Apple® Fireworks
United States
Over 1 year using the app
September 23, 2025

Apps Real ID is simple, fast, and reliable. The verification process is smooth, secure, and user-friendly—exactly what we needed for safe transactions.

CO-WAKA
Colombia
About 2 years using the app
August 6, 2025

Great experience, Dylan helped me with shopify flows, even added new features because we needed them and helped setting it all up for our store. Responded quickly and in a clear and concise manner. Highly recommend!

Refilled
Lithuania
21 days using the app
February 21, 2025

Fantastic app! Does exactly what it says and is very easy to use. Support team is very helpful too!

Jean Paul
United States
4 months using the app
September 25, 2024

Quick and easy to set up with super helpful support from Dylan. I have no complaints!

Endless
United Arab Emirates
Over 1 year using the app
September 25, 2024

Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.

Climbing Kites
United States
28 days using the app
August 20, 2024

Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!

The Luxe Collection by K
Australia
Over 1 year using the app
June 18, 2024

These guys really do go above and beyond to get the best for their customers. They’ve customised fields and rules as we needed to safely run our business and wow…very very good

Trim
United Kingdom
About 2 months using the app